STORM3 opened this issue on Oct 04, 2002 ยท 14 posts
STORM3 posted Fri, 04 October 2002 at 5:51 AM
Please, please make these resumeable. This will save you and all of us money, bandwidth, time and frustration. So far, I have had four attempts at downloading the 11.75 MB application updater. The download has stopped at 7.5, 4.0, and 8.0 MBs. The last attempt went to 11.70 MBs and I am praying it is the full Monty and not a few kbs short of the mark. I am contemplating the remaining 36 MB figure update with some apprehension. I am on a 56k dial-up, but even people on cable are having problems from other posts here. I don't want to have to ask for this on CD. So, please look at making these updates resumeable. Secondly please (if possible) break up the 36 MB figure update into smaller components (e.g. 2 x 18MB or 3 x 12MB). This again will save bandwidth waste in failed downloads and money for those of us in Europe who are paying for on-line time by the minute. Best Wishes STORM (NB this is not a rant just a request to all of you whom I know are burning the candle at all ends ;0) )
Lemurtek posted Fri, 04 October 2002 at 6:36 AM
You should cut Curious Labs some slack. After all, resuming file transfers has only been around for oh, say 25 years. It takes time to get this kind of thing right. Regards- Lemurtek
c1rcle posted Fri, 04 October 2002 at 7:17 AM
try getright, I got the larger file in just over 40 mins
STORM3 posted Fri, 04 October 2002 at 7:21 AM
Ever sice the Aureate Spyware scandal of 2 years ago I will not install the freeware versions of Getright, GoZilla etc. which all contain spyware. Regards STORM
c1rcle posted Fri, 04 October 2002 at 7:25 AM
good point, I must give adaware a quick run see what they dumped on me this time. thanks Storm.
Kingfisher posted Fri, 04 October 2002 at 7:47 AM
I agree Storm. I was within 30secs. of completion having taken some 2+ hours to down load the same file & bang connection disconnected by sever or whatever.All lost. Its no good CL doing such large downloads without resume support of some sort.Its ok if you have broadband but I don`t.
Lemurtek posted Fri, 04 October 2002 at 7:49 AM
Well, I use both Getright and Adaware (great progs) But Getright, nor any of the others will solve the problem if Curious Labs doesn't set up their server to resume. Regards- Lemurtek
gryffnn posted Fri, 04 October 2002 at 8:00 AM
Three attempts aborted after an hour plus - I'm never going to successfully download the figures updater in one 36MB chunk! Please give us the option to download it in maybe half a dozen pieces. I don't need an installer - just a minimal Zip file. And list what's in each so folks can choose which they most need. All your hard work doesn't do us any good, if we can't get it.
williamsheil posted Fri, 04 October 2002 at 9:31 AM
Yeah, It would be a good idea if the files were split or the server was GetRight compatible, or for that matter if they had put the content files up for download a few days earlier since these were probably didn't need to wait for the developers to do the last minute bug fixes. Judging by the amount of people who are having problems CL must be losing at least half of their bandwidth through unsuccessful downloads. Bill
narsil posted Fri, 04 October 2002 at 10:05 AM
Giving up on it until I am A) Sure that the files are properly debugged and tested (I've read all the threads on yesterday night) B) The servers are less overcrowded. I'm on a 56K modem - no ADSL round our way yet. I use Getright (licensed version) and watched some amazment the little sign "this server does not allow resume" With a 47Mb file? Bill's quite right they are probably losing a significant bandwidth from failed attempts. P
hauksdottir posted Fri, 04 October 2002 at 11:20 AM
Storm and Narsil, Have you sent an email to service@curiouslabs.com requesting that they forward the patch to you? Kupa mentioned that in his first thread on the patch... for folks on really slow dialup or with problems downloading. I remember that "contest" earlier this year when people were comparing connection speeds for slowest, and there were some pitiful hamsters in competition. Carolly
Terry Mitchell posted Fri, 04 October 2002 at 11:41 AM
I too cannot believe the site won't allow GetRight" "resume download" access. Not good! It will porobably take me at least a dozen tries to get a complete download using my dialup modem. Bye-bye CL bandwidth!
Intel Core I7 3090K 4.5 GhZ (overclocked) 12-meg cache CPU, 32 Gig DDR3 memory, GeoForce GTX680 2gig 256 Bit PCI Express 3.0 graphic card, 3 Western Difgital 7200 rpm 1 Tb SATA Hard Drives
yggdrasil posted Fri, 04 October 2002 at 11:44 AM
I downloaded the patch (successfully I hope) at work, although my copy of P5 is not due to be delivered until Tuesday. Downloading at home would be impossible as my ISP has a 2 hour session auto hang-up, which usually means about 24MB max on a GOOD day. -- Mark
Mark
Alduin_dor_Lammoth posted Sat, 05 October 2002 at 2:13 AM
I grabbed the full patch after my third attempt. Nothing short of a miracle. Took nine hours total (33kbps). To keep my ISP from disconnecting me, I would periodically refresh a simple webpage (a tiny plain page I put up on my own webspace for this purpose) to let my ISP know I was still an 'active' connection. Biggest file my modem has ever downloaded in one gulp. It boggles my mind when poeple complain of sometimes getting "only" 15KBps off the CL server when the highest speed I have ever recorded was 4.4KBps. I can't fathom moving at 15KB let alone 150KB+ others are throwing around! Lammoth