idolitry opened this issue on Oct 12, 2002 ยท 13 posts
idolitry posted Sat, 12 October 2002 at 10:04 AM
I'm still having trouble getting into bat labs. I've signed up & received my password, I go back to the bat labs & click on the "LOGIN" button & a page pops up in my browser stating "Authorisation Required" the error number is 401. The url that I see in my address bar is "http://bat.server.ne.jp/member/" after clicking the "LOGIN" button. Can anyone tell me why I can't get in & others can.
thgeisel posted Sat, 12 October 2002 at 10:21 AM
just tried it,no prob here,cant help you :-(
idolitry posted Sat, 12 October 2002 at 10:27 AM
Thanks anyway, must be a prob with my computer.
Hawkfyr posted Sat, 12 October 2002 at 1:27 PM
Have you tried clearing your cache and cookie folders? Tom
“The fact that no one understands you…Doesn’t make you an artist.”
idolitry posted Sat, 12 October 2002 at 2:30 PM
I just tried your suggestion hawkfyr, now I'm getting "Page not found" which is an improvement, as I'm presuming BAT labs is just very busy at the moment. Thanks for the suggestion, I never thought of that.
Hawkfyr posted Sat, 12 October 2002 at 3:47 PM
Your welcome. The fact that you got something different probably means it's cookie related. Good luck Tom
“The fact that no one understands you…Doesn’t make you an artist.”
cliss posted Sat, 12 October 2002 at 4:32 PM
Hey idolitry ive signed up over 3 weeks ago and have only been able to access the download section once having the same probs as you a mate who is a lot more talented than I came around and he was stumped so there are 2 of us crying HELP!!!!!!!!!!!!!!!!
huskydog posted Sat, 12 October 2002 at 5:02 PM
Check your firewall settings. For example, if you have Zonealarm, you need to change the options so that you can get 3rd party cookies and popups for the Bat website.
idolitry posted Sun, 13 October 2002 at 6:22 AM
Glad to hear it's not just me cliss. I've just tried shutting all programs down except systray & explorer then going to batlabs surfing nekked & I'm getting the original message "authorisation required" huskydog, guess I'll just have to keep plugging away at it. It's a shame as bat does some really good stuff, thanks for the suggestions everybody.
pv posted Sun, 13 October 2002 at 3:57 PM
The 'member' in the URL mysteriously changed to 'members' in the last week or so. If you had a bookmark to the member page, edit the bookmark to add in the final S, and you should be golden.
idolitry posted Mon, 14 October 2002 at 1:37 PM
Thanks pv, but I just go to the frontpage of the site, click on "Enter" and then get to the page where you click on the button to login. Oh well, I'll just have to keep trying.
kevbo posted Wed, 06 November 2002 at 5:24 PM
if you have a translation service, then it wont work, that might be it
idolitry posted Thu, 07 November 2002 at 2:09 PM
kevbo, it turned out that I had "Anonymous logon" enable in IE, clearing that solve the problem. Thanks for the tip though