Forum: MarketPlace Customers

Subject: Troubles uploading...

Guillermo opened this issue on Nov 13, 2002 ยท 9 posts

Guillermo posted Wed, 13 November 2002 at 8:43 PM

Hi, Ive been tring to upload my first product (23 Mb) it takes 40 mins to upload and then tells me that the thumbnail (200x200) image must be less than 15k... Ive been tring in Photshop to make it less than 15k but its quite impossible... the .jpg deform the completelly thumb and you cant read what it says! Ive seen other thumbs and they are bigger than 100k! How do I arrange this? Here is the thumb, it is 16k now... Thank you very much ;-)

ClintH posted Wed, 13 November 2002 at 8:50 PM

I cant get Photoshop to do a decent thumbnail either. I have to resort to my trustly old Paint Shop Pro. Maybe a Photoshop user can help with the compression. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Guillermo posted Wed, 13 November 2002 at 9:20 PM

Hi Clint, Im a bit confused because I have never had this problem before... wasnt thumbs less than 150k? It seems to me that 15k is too less for a pic... Ive seen thumbs of 140k... so how I cant upload more of 15k? Can be this a matter of uploading page or something like that? Thanks! ;-)

ClintH posted Wed, 13 November 2002 at 9:22 PM

No changes in file size for the thumbs. Where is one thats 140k in the MarketPlace? It shouldnt be in there. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Guillermo posted Wed, 13 November 2002 at 9:32 PM

Well, Im really confused now... :-) Ive downloaded some thumbs from galleries and my OS (mac osx) tells me they are 163kb, 144kb, 150kb,... is the kb different from the k? is for that im really confused now... Thanks! ;-)

ClintH posted Wed, 13 November 2002 at 9:35 PM

No, thats the same thing....K and KB Can you provide me a link to a MarketPlace product thumb thats this large? I need to look into it if they are there. Thanks! Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Guillermo posted Wed, 13 November 2002 at 9:43 PM

Yes, they are ALL of them ;-) I just went to the front page of the 3D objects in Marketplace (where thumbs are) and downloaded the first 3 thumb images to my desktop, I went to the propreties pannel of all of them and they are all more than 130 kb in disk (thats what it says)... maybe its a matter of my OS... ;-)

Guillermo posted Wed, 13 November 2002 at 11:31 PM

Hi I uploaded the product now, everithing is OK ;-) Thank you very much for your help ;-) Maybe it was only my OS Best Regards -Guillermo ;-)

caleb68 posted Thu, 14 November 2002 at 12:54 PM

Hey Guys, I use a program Called Compupic Pro, made by Photodex Corp (http://www.photodex.com/) it allows you to do good jpg compression, and lets you see the visual effects of the jpg compression.