Every time I work on the computer, the same issue happens: at one point or another a program becomes unresponsive and I have to stop it, losing time and even the unsaved work I was engaged in. The positive thing is that a pop-up message asks me to “tell Microsoft about this problem”. I never got any answer or solution after sending hundreds of problems to dear old Bill Gates, so I stopped using this “user-friendly” feature of the mean machine. It would be better if this issue of telling about the problem turned into a Dear Abby sort of web service. We could explain the problem not in alphanumeric codes or endless 011000111… sequences, but with our own words, describing our personal feelings of helplessness and frustration after hours of hard work gone to lost data heaven (or hell). So, here I am, starting with my own woes: Dear Microsoft, Please note that your sorry excuse of an operating system is a hot mess, because if I am running my file sharing program, compiling photo layers in Adobe Photoshop,and listening to music on Winamp, everything tends to slow down and run backwards, so that I end up waiting for a whole excruciating hour until I see the finished image on screen. Also, please note that your sorrier excuse of an email client does not remember any kind of rule I set, and keeps sending the emails from my significant other to the Junk folder. But, lo and behold, the newsletter I unsubscribed from a month ago still arrives into my Inbox, more punctually than my tax return file. I had a negative experience with the media player you so thoughtfully incorporated into the same above-mentioned operating system. I never asked for it, yet it installed itself on my computer, assigned all movie and music file extension to itself and keeps asking me “are you sure you wish to reassign this extension to the XYZ software, which is not Microsoft approved?” Same like dear old mom, asking me “are you sure you want to go out dressed LIKE THAT?” (I got my shoes on and my hand is on the front door handle.) So, dear Microsoft, taking into consideration all of the above, please note that I stopped using your products, because I noted small signs of crow feet around my eyes, owed to undue stress waiting for my work to be saved; also because I got the habit of biting my fingernails, from the same reason; and finally, because I don’t like Bill Gates. I’m switching to Linux. At least their spokesperson is a cute little penguin.