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Description
Even when conscious of consuming
Comments (2)
Sea_Dog
Well done.
AndreyKiyko
If you are facing consumer issue , the first thing to do is to remain calm and empathetic. I always start with active listening to understand what exactly the problem is. Then it is important to offer a solution that will be most convenient for the client. If the situation requires deeper verification, I promise to give him feedback within a certain time. Honesty and transparency in communication build trust. Ultimately, it is important not only to solve the problem, but also to turn a negative experience into a positive one so that the client remains satisfied and becomes loyal.