Tue, Nov 5, 6:56 AM CST

Screwed by HP again!

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I'm afraid it's going to be quite a while before I resume posting my series again as my price of crap HP computer has crashed again! This is the second time in less than a year that it has crashed! I have no idea how long it will take to get it repaired this time... Plus last time they just sent me a blank machine off the shelf so I had to spend 3 months reloading all my data files! I strongly recommend no one ever buy anything for HP!

Comments (26)


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miwi

5:16PM | Mon, 24 September 2018

I'm sorry to hear that, I wish you luck that the Compoter is quickly repaired.Take care,Michael.

zaqxsw

6:15PM | Mon, 24 September 2018

Thanks... Unfortunately I don't have any faith in HP anymore... 2 crashes in 1 year... Last time I lost everything and had to reload all my programs and data files... This time if I have to send it back to HP and the don't restore my data I'm sending them the bill to replace it all!

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moebiustraveller

5:23PM | Mon, 24 September 2018

Damn, Zaq... not good :( Hope to see you back soon :)

zaqxsw

6:17PM | Mon, 24 September 2018

Thanks for your kind thoughts!

)

paul_gormley

6:03PM | Mon, 24 September 2018

Been there, but with a Mac, fortunately you can have a copy of all the folders on a small drive and just copy across, not sure if you can do the same with a PC tho... commiserations

zaqxsw

6:18PM | Mon, 24 September 2018

To my knowledge you can't backup the program folders so the programs and data files can't be backed up!

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RedPhantom Online Now!

7:20PM | Mon, 24 September 2018

You can copy everything on your hard drive as a backup. Unfortunately, it doesn't help with the registry. That doesn't seem to copy well. Hope things go smoother this time. And you might think about starting to save for a non-hp computer.

zaqxsw

8:17PM | Mon, 24 September 2018

Actually I'm planning to demand a refund a refund from HP... If the thing crashed twice in a year it's obviously a lemon!

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TwiztidKidd

9:05PM | Mon, 24 September 2018

At first glance it does look like the harddrive installed inside stopped functioning... and it's most likely a mechanical harddrive: western digital or seagate or whatever is cheapest. I wish you knew more about computers so these HP people won't take advantage of you, my friend. You could ask for a SSD drive upgrade (256 Gb would be okay) and keep mentioning that is not your fault their components inside the HP computer are failing. Best of luck!

zaqxsw

12:49AM | Tue, 25 September 2018

Thanks for the info!

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romangirl

9:19PM | Mon, 24 September 2018

Ditto for Gateway.

zaqxsw

12:49AM | Tue, 25 September 2018

Thanks!

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mtdana

11:51PM | Mon, 24 September 2018

Sorry that happened, I feel for you - I hate computer problems!!!

zaqxsw

12:50AM | Tue, 25 September 2018

Thanks!

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NobbyC

12:59AM | Tue, 25 September 2018

Sorry to hear this.

zaqxsw

8:25AM | Tue, 25 September 2018

Thanks!

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starship64

1:44AM | Tue, 25 September 2018

I'm sorry to hear about your computer problems. I hope that it'll get worked out and you'll be back to posting soon.

zaqxsw

8:26AM | Tue, 25 September 2018

Thanks!

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Palaemon

1:44AM | Tue, 25 September 2018

I understand what you are feeling and I hope you'll find a better bike! (we use that word in France to say "computer" 😃 )

zaqxsw

8:30AM | Tue, 25 September 2018

Thanks... Right now I have a few "choice" words to use instead of "computer", but I don't think the censors would approve!

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STEVIEUKWONDER

2:32AM | Tue, 25 September 2018

Could it be that the computer needs more air? Perhaps an upgrade for some decent fans which is relatively inexpensive. Please recall, that during renders the processors are working their socks off and you should hear the internal fan whirring away like a nightime Police helicopter! lol

I'm disappointed about HP's response to this so I think you need to go higher and perhaps achieve a really good outcome!

zaqxsw

8:33AM | Tue, 25 September 2018

Thanks for the suggestion... But the problem occurred as I was booking up for a cold start, so I don't see how overheating could be the cause. As for upgrading... Believe me I intend to!

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OkrimSlava

3:09AM | Tue, 25 September 2018

I'm so sorry to hear that. I hope your problems can be rectified very soon.

zaqxsw

8:34AM | Tue, 25 September 2018

Thanks!

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UteBigSmile

4:24PM | Tue, 25 September 2018

OMG - THAT A REAL PITA - GOOD LUCK!

zaqxsw

6:37PM | Tue, 25 September 2018

Thanks!

Rather than dealing with Hopeless Products (i.e. HP) again I decided to take my PC in to a local shop I trust and they told me the drive is "deader than dead"... Meaning they can't even get it to read... So rather than continue this cycle of having it drop dead on me ever six months I'm upgrading to a solid state drive and they are also installing a backup program that can completely mirror my drive onto my external drive so I should never have to reload everything again... Unfortunately that does mean that I will have to reload everything this time, which took three months last time and I lost dozens of older products that weren't available any more... Repurchaing things that I couldn't reinstall and upgrading programs that weren't supported anymore cost me over $1,000.00!

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bucyjoe

4:46AM | Wed, 26 September 2018

good luck hope to see you post as soon as your ready

zaqxsw

4:58AM | Wed, 26 September 2018

Thanks!

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anitalee

2:44PM | Thu, 27 September 2018

Oh no!

zaqxsw

4:10PM | Thu, 27 September 2018

Yes... I'm afraid Hopeless Products (i.e. HP) has completely screwed me again! I should have the computer back for the local repair shop soon, but since it took me three months to reinstall everything last time, and I lost dozens of older products which were no longer available from both here and Daz3d, there's no telling when I might be able to start posting again.

)

Crudelitas

4:09PM | Sat, 29 September 2018

I always found the printers really bad, with only one color cartridge, which costs half a fortune ... I'm really sorry that you got such a lousy PC. If you have so much trouble with it, I can only warmly recommend that you buy another computer. I had one myself configured and assembled according to my needs. And that was not necessarily very expensive.

zaqxsw

5:22PM | Sat, 29 September 2018

Thanks... Believe me I've seriously considered it... Rather than let HP screw with it again I had a local shop I trust replace the drive with a solid state drive and install backup software that completely mirrors my hard drive onto my external drive so if it crashes again I will not loose anything... I've been able to reinstall Poser, Microsoft Office and Print shop already, and I've started downloading all my purchased content from Daz3d, but it's likely to take all day today and most of tomorrow. Then I have to do the same thing for everything from here, Xurge3d and a few other vendors... Unfortunately most of the stuff I bought from RDNA is gone since Daz3d doesn't support it anymore.

)

eekdog

11:53PM | Sat, 29 September 2018

All computers crash and have issues from time to time, drives mostly, had a few brands, Dell, HP, and some other computer, dont recall, All have crashed.

zaqxsw

10:07AM | Sun, 30 September 2018

Yeah, computers crash... It happens... My issue is a new computer crashing less than 6 months after purchase and again less than 6 months later plus the loss of all my data both times... To me that says either it wasn't built right, it wasn't fixed right or it's just a lemon!

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Kratoonz

12:25AM | Sun, 30 September 2018

Damn. Hope you get back up soon. Good luck.

zaqxsw

10:12AM | Sun, 30 September 2018

Thanks... I was able to get everything back from Daz3d faster thann I thought since their "download manager" let's you do it in bulk... Unfortunately I have to go file by file downloaded and unzipping for everything here... Which mean being chained to the computer for hours on end.

)

Richardphotos

9:33PM | Sun, 30 September 2018

both of my desktops are HP and the newest one has not give me any big problems, but on any brand crap can happen.

I backup my runtime regularly so it is a matter of copying and pasting

zaqxsw

11:58PM | Sun, 30 September 2018

Yeah... It seems like nothing is built with any quality any more! I had tried to backup all my content but the programs I had wouldn't recognize those files... The new program I have now creates a complete mirror image of the drive to my external drive and I have it set to do it every day!

)

Axeye

11:41PM | Sun, 30 September 2018

Please back up your important files once you get things in order. Good Luck!

zaqxsw

12:00AM | Mon, 01 October 2018

Thanks... Yeah... Learned that lesson! Fortunately I did back up all my documents daily so I didn't lose anything I've already done.

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shadownet

9:11AM | Tue, 02 October 2018

Yeah, I think all of us learn the importance of a good backup plan the hard way. :)

zaqxsw

9:34AM | Tue, 02 October 2018

Yes we do!

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Traumsuse

4:06PM | Tue, 02 October 2018

Ein wundervolles Bild*****

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Artienne

10:16AM | Thu, 04 October 2018

thanks for sharing your thoughts!

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kashyyyk

6:23PM | Thu, 01 November 2018

That sucks

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Deane

6:57AM | Sun, 27 January 2019

Sorry to hear about your problems. Hope you get it fixed, and are back up and running again soon.

zaqxsw

8:56AM | Sun, 27 January 2019

Thank you for your concern... I was able to get the problem fixed but lost quite a bit of the products I had purchased for sites like RuntimeDNA that I can't recover.

Rasper

10:06PM | Sun, 31 July 2022

That is why I tell everyone that it is important to have backup copies of all data so that you do not regret later in such cases. I had other problems at work, I communicated with potential customers via outlook mail, but then it was hacked and all data was erased. I didn't actually keep a backup. Because I then had to look for everyone again and I found only half. But for that I learned a lesson for the future and now I just use backup onedrive for business and they helped me with this right here. So I hope it will be useful for you too.

zaqxsw

11:46PM | Sun, 31 July 2022

Thanks for your comment and interest. This happened 4 years ago, and since then I started using multiple back-up systems in different locations as well as backing up my data-files to an external hard-drive all using automated processes on staggered schedules. I've also reorganized my data so that it's not in the program files with the actual programs like it used to be, instead I moved them to the same folder that holds all the other document, so the back-up systems treat them like just any other document. To avoid the issue of being hacked, I also employ a couple of firewall programs from different companies.


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Photograph Details
F Numberf/1.6
ModelLG-H931
MakeLG Electronics
ISO Speed350
Shutter Speed1/24
Focal Length4

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