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Subject: Update on Merchant Concerns

tim opened this issue on Jan 21, 2003 · 57 posts
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pam ( ) posted Sun, 02 February 2003 at 4:31 PM

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judith ( ) posted Sun, 02 February 2003 at 8:27 PM

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What we do in life, echoes in eternity.

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MoxieGraphix ( ) posted Mon, 03 February 2003 at 2:17 AM

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Jack D. Kammerer ( ) posted Mon, 03 February 2003 at 3:46 AM

count me in on that bookmarkie thing... so... .

tammymc ( ) posted Mon, 03 February 2003 at 5:19 PM
Site Admin

I want to thank all members and merchants for your feedback on this issue. We have spent many many admin communications on these issues. We are currently communicating with our merchants on both the issue of merchant forum and the product upload forms. Our new policy for upload form changes is to give merchants 7 days notice before making live. We are in this process now and will be making the final changes next monday. Since you have been a pivotal voice, we wanted to include you in the decisions. Regarding the Merchant Forum -We acted hastily in the lock out of digital merchants in the merchant forum. The issue was more about conduct in the forum and we should have created a merchant code of conduct instead of removing merchants. Although it does not help the situation currently with those removed, we do offer our apologies for the implementation of this process. -Only digital merchants should have access to this forum. We found a bug in our programming once we made server changes and have found that shippable merchants have access as well. We will change this back and only digital merchants will have access. -All digital merchants will have access to the merchant forum. However, the merchant forum is a service that Renderosity provides to digital merchants. We have created a code of conduct that we expect all merchants to abide by in order to retain privileges to this forum. If digital merchants are known or become known competitors, then we may ask those to sign a contract regarding this. We are currently sharing these details with merchants now and will be live on Monday. Regarding the Upload Form We have made some changes to the Digital and Shippable upload page. This is currently being shared with merchants and will become live next Monday. We appreciate all the feedback that we received and thanks for working with us on this issue. thanks tammy

Spike ( ) posted Mon, 03 February 2003 at 5:25 PM

Attached Link: http://www.renderosity.com/messages.ez?ForumID=12357&Form.ShowMessage=1085676

To keep it all in the new thread Lets all go here (link)

You can't call it work if you love it... Zen Tambour
 

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