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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 08 2:14 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Recent Purchase

Spanfarkle opened this issue on May 12, 2000 · 6 posts
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Spanfarkle ( ) posted Fri, 12 May 2000 at 11:28 PM · edited Wed, 15 January 2025 at 5:35 PM

I recently purchased the Carrera shader pack for Mac, and after downloading was told that it is corrupted. It crashed my finder and generally made a mess of things. I would appreciate one of two things:The shader pack, or; credit towards me as in no charge to my card. Please get back to me by Monday(5/15). Thank You!

bast ( ) posted Fri, 12 May 2000 at 11:39 PM

Span, I have sent a message to the creator of the shaders, asking that he or she get with you on working out what is wrong. Let us know how that goes, ok?

Spanfarkle ( ) posted Fri, 12 May 2000 at 11:51 PM

Thanks! I will post when/if things get straightened out. Span<;)>

ClintH ( ) posted Sat, 13 May 2000 at 7:12 AM

Spanfarkle - No need to post to all the forums. If you have a problem with a product do one of two things. Post to the On-Line Store Contact forum or just send an E-Mail right to the artist. Please see my reply to your post in the Ray Dream/ Carrara forum or the other post that is now here, originaly in the Poser forum. Im here for ya. We will figure this out and get you straight on your purchase. Clint Hawkin-Z GraF-X

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Spanfarkle ( ) posted Sat, 13 May 2000 at 9:20 AM

Okay

Spanfarkle ( ) posted Sat, 13 May 2000 at 9:22 AM

Okay, Thank's alot.

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