Someone please help! Whenever I try to render something that has a prop in it (downloaded from Props Guild, Studio 187, Poser World, etc.), I keep getting the following: Exception Handler Caught C exception: exception access_violation trapped at 187:695c6a What the smeg does this mean? The program then freezes. I tried to do the autoupdate patch for Poser 4, but it fails every time and I wind up having to do a complete reload of the program to even get it running again. I'd do a manual load of the update, but since I've had Poser 4 all of two weeks now, I'm not quite sure where all the files would go. Someone please help! I'm going bald from tearing my hair out. Answer here, or better yet write me at: discordian5@hotmail.com Thanks in advance. Yours, Discordian5 ps: Why doesn't MetaCreations offer e-mail help? I'm at work away from my computer when their phone lines are open.

The update to v.118 can be downloaded from either Metacreations (the auto-update version that you have) or from Ghost Effects Inc. The version from Ghost Effects is a manual updater with a readme file which explains exactly what you need to do. The Ghost Effects zip-file shows you the name of the folders to copy to against each item. It really is easy to do and takes about 5 minutes. Just remember to delete the contents of the plugins folder in Poser before you start and you should have no problems Paul

I'm also guessing that Metacreations no longer offers help since it was sold--I'm not sure of the dates, but that would be my guess. You're more likely to get good help right here. Do as Paul says--the manual load version is very simple to do and takes very little time--and I haven't had a C exception since I installed the patch (knock on beige plastic LOL).

if you already have the manual updater follow the readme file instructions below that should rid you of the error......I'm not sure how your getting this on every prop though, but try the patch and see if it fixes it.....steve ------------------------------------------------------ Poser 4.0.2.118 03/10/2000 Please read the Readme402 file for information about this update. This release is not using an installer yet (several people were having trouble with the installers). To install, you will need to manually copy each file to it's proper place within your Poser folder. !------------------------------------------------------------! !!! It is important to remove all of your current plugins in RuntimePlugins and make sure that they are located completely outside of the Poser folder (not in any folder underneath Poser) -- or are deleted. If you leave any around, you may wind up with two menu choices for the same import/export choice and one of them will be likely crash the application. !------------------------------------------------------------! To install, copy each file as noted. The files in the update are stored in folders whose names tell you what to do with them. 1) Remove all of your existing plugins in the "Runtimeplugins" folder underneath Poser (as noted above) 2) Backup (or delete) your old Poser4.0.exe executeable file if you wish. 3) Copy all files from the folder called "Put in Poser Folder" to your Poser folder. 4) Open the "Put in Runtime" folder included with this update. 5) In each of the folders located in "Put in Runtime" you will find files or more "Put in..." folders. Open each of these until you find a file that isn't named "Put in..." and copy it to the appropriately suggested folder under your Poser folder. Hopefully you will find them all. For instance, underneath "Put in Runtime" is a folder called "Put in Geometries". Inside that folder is a folder called "Put in maleCasLo". Inside that folder is a file called "maleCasLo.obj". You would then copy this file (maleCasLo.obj) and put it into the runtimegeometriesmaleCasLo folder under your Poser folder. Good luck -- and please don't find any more bugs.