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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Is the Store Closed?

mksjuliana opened this issue on Sep 13, 2003 · 5 posts
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mksjuliana ( ) posted Sat, 13 September 2003 at 1:07 AM · edited Sat, 10 August 2024 at 6:29 AM

I am fairly new here but have purchased a few items. I am unable to purchase right now. I click on checkout and I get the "We are unable to process your order" message. Can you help me? Thanks in advance. ;)

ClintH ( ) posted Sat, 13 September 2003 at 8:40 AM

Its working fine right now and I havent been able to locate a time that it was down last night. Do you make it to the Checkout page? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

mksjuliana ( ) posted Sat, 13 September 2003 at 12:30 PM

No. I just click on the checkout and get that message. Usually I "quick buy" but that gives me the same error. I make it to the shopping cart page which has all my merchandise that I chose. But no checkout :(

mksjuliana ( ) posted Sat, 13 September 2003 at 1:27 PM

I think the problem is that I tried to use my credit card the other day (had direct deposit issues, money SHOULD have been in there but wasn't deposited yet and I had no idea)...anyways, I think because I tried three times it automatically won't let me purchase now. Can you reset?

ClintH ( ) posted Sat, 13 September 2003 at 3:40 PM

OK - Your CC has been reset. Let me know if you continue to have problems. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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