Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
To those who are following links here, I received an email from Clint first thing this AM (Sunday!). I wanted to include part of my reply to make sure people didn't get a negative opinion of Renderosity from reading this forum. "I'm amazed, I didn't expect to hear back about this until Monday. Thank you, I also read in the forum how helpful the staff was and it really is true. I've had a previous problem with another issue before and Stacy was very prompt in replying. Renderosity is truly the best 3D site online, you guys kick ass."
Hi Ben_Dover, Thanks for the kind comments. The entire staff at Renderosity takes great pride in running a top site and try our best to provide prompt customer support. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
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How long does it take a purchase to process via credit card? It's been well over an hour I believe and I still don't get the link, just the purchase history. I received a confirmation email so I know it was a completed transaction.