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Vue F.A.Q (Last Updated: 2024 Nov 30 5:12 am)





 


Subject: installing Mover NO WORKY....

husse opened this issue on Oct 08, 2003 ยท 9 posts
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husse ( ) posted Wed, 08 October 2003 at 7:35 AM ยท edited Sat, 16 November 2024 at 11:25 PM

Hi Folks!
So finally I got the Vue4 and Mover bundle, had to tell the girlfriend a little white lie so i could rush home to get going... (some priority, huh?)
Vue installed just fine, pushed the Mover cd in and clicked "install" button, "enter serial" , did that...
"YOU HAVE ENTERED INVALID SERIAL NUMBER"...
????? What the.....
Tried several times, (and I DO mean several times) to type the number, but no worky...
The paradox is, to get hold af a technician, you have to type a valid serial number but if the serial number you have on the box is invalid..... Catch 22 or what..?

So I typed in my Vue serial instead... Lucky for me one of them worked...

Anyway. Has anyone experienced this problem...?

husse

seeklight ( ) posted Wed, 08 October 2003 at 8:01 AM

lo well when i used vue4 with mover i had to type the serial in as copy and paste dint work apart from that i had no outher issues with mover or vue 4 seekligfht

husse ( ) posted Wed, 08 October 2003 at 8:14 AM

Copy paste from what? you mean first type the number, then copy it, deleting it and then paste it again? husse

seeklight ( ) posted Wed, 08 October 2003 at 8:27 AM

haha noo when i recieved my serial via the email from eon i first tryed to copy and paste the serial from the email to the installer when it asked for the mover serial,now that didnt work so i had to just manuly type in the serial in the installer when it asked for it and all went ok all worked regards seeklight

SAMS3D ( ) posted Wed, 08 October 2003 at 8:35 AM

I spoke with Steve Bell regarding Mover 4 and Vue, he said that there may be some issues with them, something about wrong serial numbers, so yes, it has happened. If you see any more problems you may want to contact him. Sharen

husse ( ) posted Wed, 08 October 2003 at 9:50 AM

Do you have an adress to this Steve Bell? By the way, who is he..? husse G.

SAMS3D ( ) posted Wed, 08 October 2003 at 10:25 AM

Attached Link: http://www.e-onsoftware.com/Support/TechSupport.php?JavaScriptOK=1065626695&

LOL, he handles e-onsoftware tech support here in the US. You can reach him at this address and do a tech support, he will answer you today.

jot ( ) posted Wed, 08 October 2003 at 1:41 PM

so did he tell you how to fix mover/vue serial issues? if so fill us in on how? Thankyou.

husse ( ) posted Thu, 09 October 2003 at 1:34 AM

Hi everyone! Got home yesterday and tried the serial once again (like it would work better after a day or two... me stupid..) Anyway, taking a real close and good look with a magnifier I saw that there was something wrong with the last letter in the serial. At first glance it looked like an "L" but it looked a bit strange. So I started to type in other letters insted and HEUREKA after a couple of letters I finally typed in "U" and it...fanfare!!! worked!! The "L" was actually a very nicely cutoff "U"... Sometimes life really play tricks with you! Or should I say: "Vue works in mysterious ways..." take care husse G.

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