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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Re: Purchase order #153000


LadyAvalon ( ) posted Sat, 11 October 2003 at 9:49 AM · edited Mon, 03 February 2025 at 3:48 AM

Hello, I've made payment through Pay Pal yet my downloads are not available. I realise that mix-ups can occur, however, this was a substantial order for me and I would have liked to have been able to download my purchases immediately as promised on your site. The link that was sent to me to use for immediate download does not have a clickable to do so. This is not my first purchase through your site. Would you please be so kind as to advise how I can gain access to my purchase. Since this is Saturday, October 11, 2003, I pressume that I will not receive an answer from you until Monday, which is a hindrance to my work that is pending to be done. ~Adrian


ClintH ( ) posted Sat, 11 October 2003 at 10:05 AM

Hi Adrian, I have reported this to the programmers and they are investigating...Paypal and first time buyers. Your downloads are now available. I hope you enjoy your purchases. Regards, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



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