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Vue F.A.Q (Last Updated: 2024 Oct 26 8:50 am)



Subject: Depressing Vue Pro


Robot17 ( ) posted Mon, 10 November 2003 at 12:23 AM · edited Mon, 28 October 2024 at 4:59 AM

I'm unbelievably depressed about this Vue Pro mess.

My install won't render now (keeps corrupting files??)- just shuts off on render start up. I'm now on my third computer trying to make it work (dual xeon, ati 9800 xp) and all of my work I've produced for the last several days is useless.

This is the worst SW implementation I've seen since DVD It.
The last response from tech support was no response - for over a week. And Lynn flying the test balloon about paying for this stuff and then blowing out the thread by saying "oh well I'm gone now" while people like me are stuck with all these problems and have to make it work for dealines.....whine whine. Anybody here charge $1200 an hour? (rhetorical question about the earlier thread - don't answer unless you're joking).

I've tried supporting E-On but I'm really frustrated about this. I really really want this software to live up to itself.
Bot


norm1153 ( ) posted Mon, 10 November 2003 at 7:37 AM

OhMyGawd! Jeez, I almost choked on my coffee! Now THERE'S a name out of the trash heap! Unfortunately, the Matrox RT2000 came bundled with it, and it was also the only thing going for us wannabe pros, and businesses, at least under $1K or so. What a horrible piece of s**t that is/was! But I was stuck trying to use it--had to use it for the first 3 DVD's I produced - one feature length. Like a fool I upgraded to the SE version of DVDit! (Also unfortunately the exclamation point is part of the product's name, lest anyone mistakenly think I was endorsing the product). That didn't do a damn thing. And you had to pay over $600 to get a version with Dolby encoding/decoding. Otherwise you were stuck with a disk hog .WAV file for the audio. We were finally saved when Adobe's Premiere 6.5 included an MPEG 2 encoder from MainConcept. Then I only had to use the thing for titling, menus and so forth. And believe me, Once I was finished, I made a disk image file, and was done with DVDit---- I just can't do it (place that exclamation point). That sure was a smart move by Apple when they acquired SpruceUp, to take it off the Windows market!! Ah memories, sometimes not so wonderful :) Norm


norm1153 ( ) posted Mon, 10 November 2003 at 7:39 AM

I got so worked up, I forgot to wish you luck with your installation! Norm


agiel ( ) posted Mon, 10 November 2003 at 3:50 PM

Maybe it will comfort you to know you are not alone. I received my copy a few weeks ago but I was afraid to install it based on comments from the forum (I didn't want to interfere with the work I had to do in Vue at the time). I finally tried last week and the install will simply not run from the CD. "Unable to extract install files" it says. Even after cleaning the CD (which has some scratches. Even after trying it on other PCs. I got an answer from e-on support relatively quickly I must say. What they advised worked - I had to copy the 600Mb of the application CD on my hard drive and install from there. But it still doesn't tell me why my CD is unreadable. I gave it a quick test run and so far, things look ok. OpenGL works like it was supposed to as advertised by Vue 4 last year. Now I am afraid to really use it for projects. Who knows what will break...


ShadowWind ( ) posted Mon, 10 November 2003 at 5:57 PM

Well I've still only got it to do one render without problems and that was mostly done in Vue 4 with some last minute positioning using the OpenGL in Pro and then rendered in Pro. I've yet to start and finish a scene in Pro without crashing, menus messing up, or some other nonsense.

My latest attempt is loading in a Poser model (one that worked okay in Vue 4 and Poser) and Pro skips some of the parts of the model when it is loading, leaving a hole where the item was. Okay, I can work around this somewhat.

So since it's an underwater craft with a large window to the outside, I want to use it to do an underwater viewport type scene. So I light the interior of the room so that one can see the details inside and I can see out the window. Okay, everything is fine. I then put the whole scene under a water plane. All of the sudden the whole interior turns blue. I can understand the outside of the window turning blue, but not the interior of the ship which is separately lighted.

Also had another bout with disappearing menus as I used Vue Pro.

So it's back to Vue 4 which I wish worked in OpenGL well enough, because that is the only part of Pro that seems to work well...

Any suggestions on the above would be great. Maybe I'm just doing something wrong...

ShadowWind


Robot17 ( ) posted Tue, 11 November 2003 at 1:48 AM

SW - Is the craft completely enclosed? If not drop a plane over the top on the outside instead of an infinite plane. You can use a caustic material which will down the exterior exposure and use the global exposure in the light section of the atmosphere editor to boost the interior instead of a spot for base lighting inside. Use spots for highlights if needed. Readers of this thread should view my next post as I have a slice of crow (fairly big) to eat in it. I wanted to post it in a new thread for maximum exposure since I was remiss in one of my accusations in this thread. Bot


kassad ( ) posted Tue, 11 November 2003 at 6:00 AM

Hi, I've just upgraded to Vue d'Esprit Pro and I'm also disapointed. As an user of Cinema 4D, I just want to use Vue for exporting plants and terrains, but even that is'nt working. The Cinema 4D export is just for objects not for full scenes, and the export is in the old C4d 5 format!!! For fun, I try to export to jpg format 768x1024 and it crashes (not enough memory...) There is just one texture per channels for each plants, so don't try to adjust textures colors, speculars, etc, for leaves and trunk... Try by yourself: export the same plant several times and you'll see that the transparency picture is shifted in both directions... I can install all the plant I buyed before, but those from version 3 doesn't load... And for the engine... I suppose you can make beautifull pictures, if you have lot of time... Me not. Very depressing... B->


ShadowWind ( ) posted Tue, 11 November 2003 at 7:45 AM

The ship is completely enclosed from the inside. Yeah, I was gonna just use a regular plane, instead of an infinite one to handle the outside. Thanks for the tip. It just peeows me that this is still another bug in the software. Will they ever end? And now I just got through reading that they want to charge for tech support? Give me a break. Fix the software and then charge if you are going to.


gnurf ( ) posted Tue, 11 November 2003 at 9:47 AM

Attached Link: http://www.renderosity.com/viewed.ez?galleryid=529812&Start=1&Sectionid=0&filter_genre_id=0&Form.Se

I had a similar problem - the application CD was so damaged I couldn't even copy the content to my hard drive. And still, the people at e-on just keep to the "your CD-station is old, try cleaning the CD" advise - they should understand by now that the package wasn't really suited for the CD:s, the old traditional plastic cases were much more secure! It took about three weeks (and constant whining) before I got a (working) replacement CD - but I finally got it. In my anger and frustration I did the following pic:


davidrivera ( ) posted Tue, 11 November 2003 at 11:00 AM

Attached Link: http://www.renderosity.com/messages.ez?ForumID=12400&Form.ShowMessage=1511821

the export is in the old C4d 5 format!!! Since release 6 Cinema 4D file format is parametric and so cannot be read by other apps. I believe this is the reason Vue Pro is using Cinema 4D R5 format. The thread above goes into it in more detail.

There is just one texture per channels for each plants..
This drives my nuts too. For now I do my texture changes in Vue Pro then export it to Cinema.

Ive been pretty disappointed with Vue Pro for a product targeted at the professional it is extremely buggy. I just got Cinema 4D XL 7.3 and its refreshing to work on app that doesnt crap out on you every five minutes.

Dave


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