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Vue F.A.Q (Last Updated: 2024 Dec 13 6:58 am)



Subject: Big Problems with RenderCow... tech support have no suggest!!!


x-man ( ) posted Wed, 12 November 2003 at 2:23 AM · edited Wed, 27 November 2024 at 10:14 AM

I am much displeased of the technical support of the e-on software and i hope that they go to solve the problem about the software vue 4 professional today, because i need to complete a job and i've purchase this software to do it !!! Vue 4 Professional have a big big problem with Network render. I'm working on a short film and i nedd (now) to render all the scenes; obviously these scenes are complex, like all the professional scenes: but i've purchase VUE 4 PROFESSIONAL and i think that this software can work in professional way. I've a render farm with W2k and WinXP machines... every time that i try to make a network render, one of this CRASH !!! All the other software (3D) run well on this farm. I think that a right way for a software house is to release immediately a patch to solve this. Some suggest to me? (and to tech support of e-on software) Thanks xman


gebe ( ) posted Wed, 12 November 2003 at 3:06 AM

Attached Link: http://www.renderosity.com/messages.ez?Form.ShowMessage=1514648#14

Maybe unisnstall rendercow and reinstall it again in following Orio's tutorial. Guitta


Dale B ( ) posted Wed, 12 November 2003 at 3:51 AM

xman; Could you be a bit more specific in your problem? How many boxes in your renderfarm (Vue Pro only supports 5 RenderCows straight out of the box)? Have you run the downloadable update available at the E-on site? If so, have you run the seperate RenderCow update that you will find in the Vue Pro folder? The RenderCow that shipped with the initial release of Vue Pro was very broken; in fact, it was an older build that somehow got on to the CD by mistake. Are you running -any- antivirus or firewall software? Most tend to treat Vue attempting to access the Cows as unauthorized, unrecognized activity and locks the ports being called. Is Vue Pro crashing, or the Cows? And what kind of error message are you getting, if any?


x-man ( ) posted Wed, 12 November 2003 at 3:58 AM

Hy Dale, i'm using 5 node in my HyperVue Network Render; every workstation of my render farm have a VueProfessional Render Cow updated. My vue 4 professional is the 26601 Build. RenderCows crash (sometimes also vue 4 pro... but one problem at time...); usually it crash at the first (sending texture or rendering first frame). I've try also a sample image (Danish spring), adding a camera motion and go to render in network... crash. The crash is randomly, so some times it works... (absolutly randomly...) Thanks. xman


gebe ( ) posted Wed, 12 November 2003 at 4:01 AM

Hopefully you are rendering image by image. So you don't loose every thing:-)


x-man ( ) posted Wed, 12 November 2003 at 4:05 AM

I'm rendering as movie (.avi) This because i've test that the network fails on the start, but if it don't fails on the first frame... it go to the end without problem. (I Hope... i'm rendering now!!!) Rendering image by image is a problem, because after this i need to add all images to a movie and after this i can compose the film... so in this way i've another step in the making of. (and i've short time) xman


MixedNut ( ) posted Wed, 12 November 2003 at 6:20 AM

x-man, do you get any error messages or does the cow just quit? Try renaming the RenderCow.eon into RenderCow2.exe (or whatever) and running that instead. This should provide an error description - I discovered a missing dll that way..!


Dale B ( ) posted Wed, 12 November 2003 at 3:35 PM

Also, The Pro Cows are currently -much- slower at texture loading that the Vue 4 Cows are. It can take several minutes, depending on just what textures are being sent. And having all the remote Cows demanding at the same time can cause what appears to be packet collisions on the network, which does ugly things. Try starting a render on the Cow installed on the system with Vue (or just one Cow), wait until it starts responding, then add the second. Make sure that the Win2k boxes have all been updated to the latest build (don't worry about the Media Player and DX9b upgrades, but get all the patches. There are several issues with Win2k that can cause an update to the Cow to seem to take, but it actually fails). And I add to the chorus of rendering to uncompressed stills. Quicktime 6 will assemble them in a jiffy, and you don't waste any time re-rendering successful frames.


x-man ( ) posted Thu, 13 November 2003 at 2:10 AM

I'm going to a general update of OS on my render farm. I think the Dale B way, can be a patch to the problem; i've just test it and i've see that in most case it work: i start hypervue and add only the system with Vue, after it start render add the other (one to the time). Now i'm starting a new render to try with stills (jpg) to add in a movie with Quiktime6. Thanks to all. When the project is finish i publisj it on web site to have your impression. Bye xman P.S. If you have other suggestion... reply me. :)


MixedNut ( ) posted Thu, 13 November 2003 at 3:30 AM

Well, another thing - my setup didn't work until I changed the port number on the cow running on my workstation, i.e. the one with Vue Pro. Maybe the HV manager gets confused? Anyway, after I shifted it to 5001, everything worked beautifully and still does. (Dale B gave me that idea - thanks man)


x-man ( ) posted Mon, 17 November 2003 at 7:46 AM

Well... another test i've do. I've take a complex image (10 sec animation) and i've render with vue 4 professional on my workstation: i've do it in 8 hours (approx.) After i've take the same scene and i've render it not stand alone on workstation, but on rendercow with 3 workstations on the network (my workstation plus another two with the same CPU and RAM): i've do it in 18 hours !!! Is rendercow made for speedup render? I am much displeased. Bye xman


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