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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No download link

NightCelt opened this issue on Jan 03, 2004 · 3 posts
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NightCelt ( ) posted Sat, 03 January 2004 at 2:58 PM · edited Thu, 28 November 2024 at 11:49 AM

For the second time in two days I've made a purchase in the store and have had troubles. Today I bought LaCubana, was finally able to access my purchases page after an unusually long wait, but there was no download link. Is the store having problems your customers should be told about. I'll be making no further purchases from Renderosity until I have some assurance that I'll be receiving the products I've paid for.

ClintH ( ) posted Sat, 03 January 2004 at 6:07 PM

It appears to be enabled. I just reset your downloads. We are not having any problems with the store. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

NightCelt ( ) posted Sat, 03 January 2004 at 6:13 PM

Thank you for responding. It's there now. It wasn't half an hour ago. I tried with both Netscape and IE repeatedly since making the purchase early this afternoon.

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