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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download Activation

Alchmo opened this issue on Jan 17, 2004 · 3 posts
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Alchmo ( ) posted Sat, 17 January 2004 at 9:05 AM · edited Wed, 08 January 2025 at 12:37 PM

HI,
well, just to inform you, i never received the email for first time buyers (maybe check the store settings?)

but i send the email containing the Order ID, Paypal name and Username to the store email address some time ago but received no response if the mail was received or not, maybe setup a autoresponder on the store email address so that users know that the email was received.

and how long does it usually take to activate the download for first time buyers? (Order ID:178169)

ClintH ( ) posted Sat, 17 January 2004 at 10:23 AM

Usually less than 24 hrs. for activation. I got your E-Mail and your downloads are now available. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Alchmo ( ) posted Sat, 17 January 2004 at 10:31 AM

got your email reply
thx for the help
and maybe think about the autoresponder on the store@renderosity.com email g

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