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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 12:51 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Unable to process order?

kayjay97 opened this issue on Apr 25, 2004 · 8 posts
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kayjay97 ( ) posted Sun, 25 April 2004 at 4:45 AM · edited Mon, 23 December 2024 at 6:40 AM

HAven't had to write here in a while Okay, tried to place an order and got the address and/or zip could not be verified. Figured I would pay with paypal and now I get an automatic "sorry can not process your order, call Renderosity at...." So what's the deal?

In a world filled with causes for worry and anxiety...
we need the peace of God standing guard over our hearts and minds.
 
Jerry McCant

ClintH ( ) posted Sun, 25 April 2004 at 9:48 AM

Hi kayjay97, I reset your account at Renderosity. You should be able to purchase now. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

kayjay97 ( ) posted Sun, 25 April 2004 at 2:37 PM

Thank you :)

In a world filled with causes for worry and anxiety...
we need the peace of God standing guard over our hearts and minds.
 
Jerry McCant

ClintH ( ) posted Sun, 25 April 2004 at 2:45 PM

Your very welcome. Let me know if you run into any problems. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

lgrant ( ) posted Thu, 06 May 2004 at 10:48 PM

Clint, I'm having the same problem, and got no response by calling the number it told me to call. Could you check if my account needs resetting? Thanks, lynn

Debbie M. ( ) posted Fri, 07 May 2004 at 5:41 AM

Hi Lynn, I've reset your account on our systems so you can try your purchase again. Please let me know if you continue to have problems. Thanks for shopping the MarketPlace. Deb

Debbie M.

lgrant ( ) posted Fri, 07 May 2004 at 8:13 AM

Thanks, Deb. Works like a champ now.

Debbie M. ( ) posted Fri, 07 May 2004 at 8:39 AM

Great! Glad I could help :) Holler if you need anything else! Deb

Debbie M.

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