Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 1:47 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi Tony, We are working on the system and had to temporarily take off purchase made four months ago or longer in order to speed up the system. If you have made purchases within the last three months you should be able to still see them. The rest of your purchases before that should show up again by the end of the day. Have a good weekend. Melissa
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I have made many purcheses over the last three years, I bought two more item yesterday, downloaded them. I remebered an item I bought awhile back and couldn't find so I went to my purchases history to re download and the only thing in the list are yesterdays. Did somthing change?? help Tony