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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 15 12:48 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Still asking for payment


knightonahorsie ( ) posted Fri, 28 May 2004 at 12:22 AM · edited Thu, 25 July 2024 at 11:02 AM

Hi , I made a purchase of devi 2 and paid as normal through paypal but instead of a download button I am still getting Waiting for payment displayed even though I have had the payment receipts emails from paypal and renderosity, surely I don't need the verification process again with 77 previous purchases lol, thanks in advance knightonahorsie


ClintH ( ) posted Fri, 28 May 2004 at 12:27 AM

Hi knightonahorsie, I'm not sure why we didnt get notification from Paypal that it was paid. Your download has been enabled. Sorry about that. I hope you enjoy your purchase. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



knightonahorsie ( ) posted Fri, 28 May 2004 at 12:30 AM

Hi clint thanks for the fast response :D knightonahorsie


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