Hi. I've been following some Vue forums on and off and it sounds like Vue 4 Pro is still pretty buggy. I've been using Carrara/Poser/Transposer for a while now and I'm very happy with the combo, but I'd like to be able to do a bit more with landscape. Will I have many issues running Vue 4 Pro under Win XP, 2.66, 1g, 128m video? Can't decide whether to buy now or wait for the next hopefully more stable release. Thanks in advance for any feedback.

VuePro is one of those things that runs the gambit from stable to instable depending on usage more than hardware/OS. It's hard to say whether you will have issues with it or not as it seems to depend on your workflow. I can tell you though that there have been several very good fixes that dealt with stability in recent betas and for me, it's much more solid than it was. Until recently, it would crash and burn windows after 45 minutes, but now I have used it over several days (4-5 hours a day) and it hasn't crashed but once and I'm not sure what that was about. It may have had to do with something I was running in the background. I can also tell you that e-on does patches and updates pretty regularly and there are people who are reporting the errors to them as we find them. I would cautiously recommend VuePro at this point. I find it very useful now in my work, and I haven't returned back to Vue4. ShadowWind

Ok. Thanks for the info, Shadow.

VuePro crashes for us after 5 clicks. Sometimes 7. Sometimes 10. Last update included.

That's it :-(( We'back to WorldBuilder and Dreamscape.

T J

Message edited on: 05/24/2004 12:44

Ok. Thanks, Joker. I'll stay away from it for now.

Attached Link: http://www.e-onsoftware.com/Support/Vue4ProFAQ.php

My guess is quite a few complaints are from people who don't own a legit copy.

I personnaly am very satisfied with the product, and as ShadowWind says, the service is excellent. There were quite a few issues when Vue Pro was first released (I'm lucky to have gotten it after that period :-), but most have apparently been fixed.

My best recommendation at this point would be that you download the demo and give it a try.

I don't know about the whole anti piracy thing (not going there at all) but I do know that since 4.52 my copy of Vue Pro has been rock solid with the exception of when running quicktime at the same time. I do know that what seems to be going on with some users is that everybody has a slightly different configuration on their systems (non vue software utilities, virus protection, etc...) and a lot of the errors people are getting probably stem from not everybody running exactly the same programs and having the same specs on there machines which makes it harder for e-on to track down exactly what the problem is. Just my opinion.

Even in the worst moments, beyond the very first version released, it was never crashing for me after 10 clicks. It would last an hour or more (and that was because it was racking up GDI handles, which has been fixed in 4.53, along with the duplication bug). I'm not saying that it is perfect now, but it certainly isn't the unstable monster that Joker seems to make it out to be. I don't hear anyone but him actually having constant crashes, except the guy at E-On that registered with an invalid serial number.

Message edited on: 05/24/2004 16:55

The last two upgrades has done wonders for me using Vue Pro. I use to get crashes often and now don't get those crashes as was once getting. I do get a little slow down when working with large file and I keep hoping that will be fixed. All in all I am satisfied that now I can use Vue Pro and not worry about the constant crashes I was once getting. :)

So we go about this again... :-(

We HAVE a perfect legit copy!
I don't want to make it an "unstable" monster, as I'd be very happy to be able to use it, but it's not so :-( ...
But Vue "standard" is ROCK SOLID.

Now, dear friends, I'm happy for you if it doesn't crash.
But it so happens that "here", we know only ONE guy for whom it does NOT crash. A beleive me: it has been installed and tested on some very different computers. :-(

It's very easy to create a program and then say:
"The program is very unstable and crashes repeatedly within 10 minutes of launching?
There is a special "anti-piracy" technology included in Vue 4 that will make the program very unstable if it is not a legal license. If this is your case, then look no further... "
Don't you think?

• If we don't click more than 1 time per our, it doesn't crash after 10 mn... In fact if we click VERY slowly, we can even create some animations....
• Even the demo crashes, which does NOT use the anti-piracy thing (we asked e-on).
• This is for the e-on guys: why not put there some splash screen saying before Vue closes: " you have a blabla reg. number blabla" if this anti-p. thing is true?

Anyway: happy use of Vue Pro for you :-)) and forgive my bad english :-(, which may even seem "aggressive" but certainly unintentionnally. That's what's called "frustration", isn't it? :-)

T J

Message edited on: 05/25/2004 09:17

I'll wait till it's more solid. Thanks for all the feedback, guys.

Attached Link: http://www.e-onsoftware.com/techsupport

To Steve: that was allready done - several times -. Of course: NOT under the alias "The Joker" :-)

Vue Pro is now uninstalled. Sorry.

Regards

T J

Message edited on: 05/25/2004 18:41

Now, dear friends, I'm happy for you if it doesn't crash. But it so happens that "here", we know only ONE guy for whom it does NOT crash. A beleive me: it has been installed and tested on some very different computers. :-( I'm curious. Was the guy who's machine it works on installed first? A legal copy does not mean it can be installed on a lot of different computers with one serial number generally. I'm not sure if e-on allows this or not, but seems to me that you would run into serial number validation problems after the first one registers itself. ShadowWind

Yes ShadowWind, you're right: legally I shouldn't have installed it on other computers, I know. But it's not there anymore. It was a "temporary test". I'm not crazy (see below - and I'm certaily not "joking" here).

Now: imagine having bought a software that doesn't work, and after testing and trying and re-installing it still doesn't work. You write to the guys who created it, exchange several messages, and what comes out is - I resume - "unable to find an answer" :-( And NO-refound possible. Ok, I won't weep for this, I'll put it away, untill one day I hear all the problems have been solved. Why an app crashes on a PC can be very very very tricky to find out!

Would it be my first 3D app, and a loosy Windows (english?), I would really think it's my fault, or this PC. But it's a really SOLID Win2K SP4. ALL other apps are running quite perfectly (well: as perfectly as possible).

Now, don't be "afraid": one of those "test" computers was my IBM ThinkPad laptop (Win2K SP3), another one of my best friend's new PC (XP PRo), and another an ACER ASPIRE 2003 WLMI I stole to another friend for a few days (XP Home).
True: I created a Ghost image of Windows on each of them. Installed Vue Pro myself. Played with it. And when done, got back to the previous CLEAN Windows via Ghost, after re-formating C/. NO trace was left.(No key, a fortiori no Vue Pro; more: my friends just don't care about 3D and certainly wouldn't steal (? "stolen ?) their best friend's ref. number!! )

As I create myself some LITTLE installs now and then, I "run" those kind of procedure quite frequently.

As I wrote above: I'm learning WorldBuilder now, I can't go on and on putting hours in scenes that dissapear because "Vue4Pro.eon generated an error in Windows blablabla". And I won't install SoftIce and/or Ida Pro etc to check what happens to the system (which doesn't mean I'd know how to do taht).

You'll find here:
http://www.renderosity.com/messages.ez?ForumID=12368&Form.ShowMessage=1781175

as post n 19 my little "theory" about why Vue Pro crashes. (And as I wrote: I'm certainly totally wrong)
That "theory" works also for Poser 5, but as you know, and as you can read from Curious Lab's site, their initial protection has been removed, so AT LEAST the people who bought the software could play with it...

That's it for me. Those are just MY facts. If it works everywhere else, and for you, nice for you all :-) I won't kill myself for "this"! :-)

Best Regards and again: sorry for my poor english :-(

T J PS: Sorry to bother everyone, from now on I'll just shut up! :-)

Message edited on: 05/25/2004 20:02

You are preaching to the choir, before the last two updates. A whole group of us, as you remember were trying to get this worked out with e-on, that it would crash within an hour or less. We also found out that that bug (that was fixed in 4.53) could crash it in 5 minutes with a steady stream of movements. It was not related to the anti-piracy system, but to the code itself. I'm not saying that you don't have a problem or that it because it works for us, it should work for you. What I am saying is that such things may never be fixed if people don't continue to work on them. I know Iloco has been talking to e-on for awhile before I jumped in on a couple of things.

My point about the serial number was not that you had an illegal copy, but whether or not e-on checks and records the serial number in some online database or not. If this is the case, then it's possible the key is considered used by the software and is confusing the system. This would show up no matter how many times you installed and on how many computers. Have they tried issuing you a new key after giving them your old one?

BTW, I had some very strange problems with Vue 4 in Win2K SP4 that I had to go back to SP3 to use it. I don't know if VuePro did that or not because it was still doing the other bug at the time I tried the update.

ShadowWind

Disclaimer: I don't work for e-on and I am just guessing on how they do their anti-piracy. I could be wrong on whether it does check an online database.

Hi ShadowWind Thanks for trying to help :-) - What do you mean by "with a steady stream of movements" ? "click click click" to rapidly, is that it? (english english english!!) Sure when I "calmed down" and saved oftently, I could work a "longer time" with Vue Pro.(What I also did in fact is prepare everything "common" in Vue "standard", then import in Vue Pro.) - Then I'm lost with: "If this is the case, then it's possible the key is considered used by the software and is confusing the system. This would show up no matter how many times you installed and on how many computers." Could you (ooops...) explain this again to a poor one grey cell brain french guy? - But I didn't get another key... - I wouln't want to go back to SP3, as I've installed too many apps which run without problem... - Ok: disclaimer accepted :-))) Then, I'll add again: Vue "standard" works very well...Which is why I'm even more "lost" ... Maybe there is (are) a conflict (conflicts) with other installed software(s) ? I've also shut down every not-usefull Services, and/or all Norton installed stuff (AV, Firewall...), and other rendering softwares, etc. I'm not a specialist, but I saw no shortage of RAM, there was no problem with the registry etc., all I could get was a DrWatson "error file" which for me does not mean much... Thanks again for your help :-) Regards T J

TheJoker, can you IM-me the e-on tech support thread number so that I can check the history of your problem? If we cannot find a solution to your constant crashing problem, we will refund you. Best regards.

ShadowWind, I had a pretty stable install of Pro at the 1st update, I think that was in October. Then I got confident with it and installed a cumulative update about 6 weeks ago. Since then I am having crashes, not nearly as bad as Joker, but it's really making my Vue Pro experience very frustrating. I was hoping the last 2 updates would fix it...the slowness when going through material summary, how it starts to crawl after a while (moving items in windows, working on textures, adding lights), then I get the Vue.eon error and poof. I'm having to save constantly, and even the save process has gotten slower, with scenes a similar size to those from last fall which saved in a jiffy. The scene I worked on last weekend with the large knight and little guy in it must have crashed a dozen times. Only about 2 mil polys, 2 lights. Getting through the material summaries and editors was painful. I have a lot less apps on that machine than I used to, due to a big disk crash and replacement, so wiped the whole thing and started from scratch. W2K, sp4, 1G DDRAM, Athlon 1G. etc etc. But I'm a lot less happy than I was. And before anyone asks or infers....I AM A LEGAL USER OF VUE PRO AND VUE. Always have been. Registered at Eon, etc. I am trying to be patient, and hope that the application gets more steady.

Djeser,
I know you are a registered user. I never said that VuePro still didn't have problems for people. As I said before, the workflow seems to have a lot to do with it as we discovered. There were many who didn't experience the same problems that Iloco, Dawn and I were having with the menus getting corrupt. That was why I said that I would cautiously recommend VuePro rather than a glowing endorsement.

I have had the slowdown after installing a Poser import. It seems as though it doesn't quite know how to handle those in the same way it handles it's own objects. And it did a 'Vuepro.eon' crash on me when the scene got complicated and I lost about 3 hours work (I know, I should have saved). I do now.

I did have some crashing problems when I switched from SP3 to SP4 in Vue4 (which became quite unstable). I don't know if VuePro was affected that way or not because was still fighting the bug.

My first version of VuePro crashed about every 10 minutes when I first got it installed from the CD in September. I then updated to whatever the first update was and that seemed to smooth out that problem, but then it still had the other craziness going on and I am a registered user too. :)

A lot of work has gone into making Vue Pro as responsive as possible (there are a lot of threads working in the background to avoid slowing down the application). The downside to this approach is that you may not realize how complex your scene is becoming.
Here are a couple of general recommendations to lessen the burden on the processor/memory:

• disable the automatic scene preview. Click on it when you want to see a render.
• reduce the quality of the OpenGL views.
• in the view options, select the option to only display the objects from the active layer.
• disable the background draw thread.
• reduce the number of Undo/Redo operations to 1.
• disable the option to decimate objects upon import (that's in the options dialog).
• Enable the option to only render the material preview in the active editor (also in options dialog).

Most of all, keep an eye on your memory usage.

Djeser, the scene saving code hasn't been modified. I think that what you are experiencing is memory saturation and the OS swapping. You should get in touch with tech support to try and find a solution.

Hope that helps.

I'd buy Vue4pro and did. Its just too much fun not to buy it. It crashes all the time but I still love it. Most problems are with imports, lights, materials, & network rendering. In what I think are semicomplex scenes I move around in the viewports slowly giving the program full time to process whatever it is processing.

I agree with Djeser about the "original" update. And with Bonnyclump about the fun.

But when you cumulate the "imports, lights, materials, & network rendering" problems and e-on's "couple" of general recommendations (seven!), it's hard to still be happy with Vue pro .

That said: I'll stop bothering everyone with my infortunate crashes from now on. It'll be fixed "one day", even if I have to wait v5:-))

To "e-on":
Thanks for trying to help, but I've allready discussed in detail my crashes with 2 people at e-on (I'ls orry but I'm a bit .. fed up oops ). As I wrote, Vue Pro is now uninstalled. When I'll I have time, I 'll clean everything on this machine, and begin again. First with the Vue Pro demo - which initially crashed also (first serie of message exchanges with e-on) -. So I'll know if it's a PC problem and not the anti-piracy system (as it was explained to me it was not part of the demo, and as I 'm still convinced is part of the instability).

Regards, and back to work...

TJ

PS: I must have clicked wrongly yesterday night as my original response doesn't appear here... (getting into parano!)

Message edited on: 05/27/2004 08:10

TheJoker, IM me the thread ids and I'll check the discussions. If indeed no solution to the extreme crashing you are suffering could be found, we will refund you. If you don't remember the thread ids, just IM me your serial number. I can look them up with that information. Best regards.

Done :-) T J

I think it is important to point out the fact that none of the two IM that TheJoker has sent contain a serial number or a thread ID. The messages sent by TheJoker only contained loose talk about anti-piracy protection. I confirm that the anti-piracy protection included in Vue Pro is an advanced technology that ensures that any illegal version of the application will crash within a couple of minutes of launching. Steve Bell.

O.o

I have seen all the wonderful aspects of Pro.. my favorite one being that it will update a pz3 pose when you change it in Poser- that alone is worth it to me, BUT I will not buy it for a year or so until more of the bugs are out. I love my Vue 4, in spite of when I added a patch some things worked better, but now I have to close it and re-open a scene so moving my objects don't go whacky... (maybe I should look for ANOTHER update?!)... Anyway... I DO want Pro and will be very patient for a later, better release.. since bugs are being reported and e-on is still 'in the process' of fixes..

Who are you "e-on"?
Now you are "Steve Bell"?
How DO I know?
You think I'll just give out my refs. here to anyone around claiming he's from e-on and asking for a reg. number?
Again how DO I know?
So why didn't you give me an e-mail adress at e-on, instead of asking for an IM so you can easily announce here I have just "loose talk"?
I kept a copy of this "loosy talk". Do you want me to publish it here?

It's so easy to claim in your response that: "TheJoker, you have been making tremendous "noise" about the fact that Vue Pro crashes all the time and that you own a legal version. This has resulted in extremely bad press including loss of product sales and severe damage to the image of e-on software as a software corporation."

I suppose you didn't read the other topics of all other users about those crashes? Do you want the links? Am I such a GOD to create such a damage?? It seems it can ONLY be the users fault, NEVER yours?
Why weren't my e-mails to the e-on team answered? Is it my fault if for ME Vue Pro crashes? Even the trial version? Will you find somewhere that I wrote it crashes for everyone? It's written above: "Those are just MY facts." And what about the positive topics I PERSONALY WROTE about Vue d'Esprit AND Ozone being a cool app? You certainly won't care that THOSE made some people buy them?

Pleasing you or not, as you write it in your IM: I "have indeed pursued a solution with the e-on tech support team". And as I wrote at the end of the IM:
" I'm not english, and my words may not reflect exactly what I mean - or may seem aggresive, they are NOT -. I wouldn't loose time answering you if I JUST wouldn't want to help from the user's side."

You write:
"I confirm that the anti-piracy protection included in Vue Pro is an advanced technology that ensures that any illegal version of the application will crash within a couple of minutes of launching."

I confirm and swear after reading your very saddening IM that today I re-installed it for this purpose on a pure W2K (thanks Ghost), and was able to run it clicking SLOWLY following your "general recommendations" and create a (relatively) nice scene of trees, water, atmosphere, and played with it 2 hours.
That's it.

And finally:
"At this point, it is essential that you send us your serial number so that we can validate the fact that you have indeed pursued a solution with the e-on tech support team, and that you are indeed a legal user of the product."

My references are registered at e-on. But back to my older image of Win2k (before the re-install).
I'm not a user anymore.

Sorry for everyone here. Delete all my messages if you want.
I KNOW the truth. And I'm VERY sad.

Regards

T J

Message edited on: 05/28/2004 17:56

Message edited on: 05/28/2004 17:58

Message edited on: 05/28/2004 18:04

Steve - e-on - ... somehow I missed that this thread was still active over the past couple of days. TheJoker was right to not communicate serial numbers over IM. Like he said, he has no proof that 1) you are from e-on software and 2) that you are using that account in person. As for the ThreadID, it is still his choice to mention it or not. Announcing openly that he provided neither still sounds to me as an accusation that he is hiding something. If you have proof that this is the case, we should talk about that in private and review the proof with the other admins. If you don't... well... have you read the Term of service lately ? :) The fact is that there ARE bugs that cause Vue Pro to crash - I have a legitimate copy and I spent a few days in crash hell over a scene that Vue 4 seems to be handling a lot better than Vue Pro. I trust they will be ironed out over time. I understand the reasons for that choice of technology, but having a copy protection scheme that causes crashes without any other feedback is still misleading as there could very well be some application / DLL / whatever ... somewhere... that causes random crashes as well.

Agiel, TheJoker's response was misleading in that it implied that he had sent the information to Steve (eon). I think Steve has the right to let us know that this isn't the case. I agree that TheJoker shouldn't send his serial through IM, but he shouldn't say that he did if it's not the case. Just my 2 cents.

AHHHH everyone is going crazy here!!!!! weeeee (spinning on head spitting quarters)

OK big laugh... everyone calmed down? :)

My 2 cents...

I have to agree with Joker on the wait thing.... I also have to agree with him on the "anti-piracy" thing! i can also see his being annoyed with Vue/E-on.

I will also say that E-on has tried to be very helpful.. about the only thing left that they could do now is come to my house and sit down at my desk to figure it out

I have a legal copy of vue.. and mover and a very basic/standard new mac. And it is by far the buggest program i have ever purchased!

As to the "anti-piracy" thing? will i have to agree that is is more than likely the cause of most of the problems... just put 2+2 together.... some people Vue is VERY stable.. others it isn't! hmmmm think that the program is thinking that a legal copy isn't legal and crashing on a person that shelled out cash for it? hmm make since?

umm how can a program know if it's legal or not? that is the point of a serial # correct?.. how does the program know it isn't a legal #? why do I have to even bother entering a serial # if the program is going to come along and decide it's fake anyway?

anyway .. i think Vue will be GREAT.. when stable.. just hope they aren't going to charge me again to get that copy

I'm done :)

Message edited on: 05/29/2004 09:09

Message edited on: 05/29/2004 09:12

• To agiel and thomllama: THANK YOU for understand me! I had a very, VERY bad night and felt really alone, believe me! Really: thank you! - To petshoo: you're right, my response WAS misleading. It intentionnaly was, as, as agiel remarks it also: I have NO proof that this "Steve Bell" is from "e-on", and certainly wouldnt send him my references. But, exactly: no, I never wrote that Id send him what he exactly wanted. He wanted that Id "IM" him? Thats what Ive done. But all this becomes EXTRAORDINARY, yes thomllama! As "Vuecrashes" wrote in another topic: "you spend $600 to become a beta tester ?" and then you dare complain that they are bugs in the app? I dont know who you are, Mr Bell, I even dont know if you are from e-on software. More: I even dont know who Mr Bell is "there"(may he forgive me). What do YOU want? That I confess myself here in front of everyone and beg your pardon? OK! Im 12 years old. I work for a rival company. I have no retail version of Vue. My registration serial is false. And thats why I cant do anything with "your" app, as it crashes after a few minutes, because of your anti-piracy protection. Please forgive me everyone, because I lied. Please, agiel, ban me. Trace my e-mail adress. Trace my IP. I dont care, because this is not my computer, this is even not my home. ______________________________________________________________________________________________________________________ Is that that you want? Unfortunately, this "confession" is perfectly false. Im sorry. I love Vue dEsprit 4. I LOVE it! Its rock solid. It creates BEAUTIFUL landscapes in a (relatively) easy way with an quick learning process. Ive also seen Ozone at work, and as its Vue dEsprits atmosphere (for those here who would not know this app), it seems also very enjoyable and integrates nicely with C4D -among others-. But I hate injustice. I HATE it. Yes, agiel is right: "he (-me, "TheJoker" -) is hiding something. Some things. Will you believe me? I hide "things"/dont mention "things" by respect, as the first times I asked for help at the e-on software online technical help, because the people who answered me were kind and helpfull, because I LOVED Vue dEsprit, and didnt want to hurt them/e-on (youre not into buddhism since 20 years for nothing.) I hide the exact content of my IM to you for the same reason. And this is why your response on the forum is injust. Unkind for the least. I won't give a link to my ThreadID even less NOW. Why? Simply because the "real guy"/the "real me" who's registered there at e-on is a respectable person (its said so), hes made friends of him buy the app more than ones, and it's not "TheJoker" appearing here. And I don't (he!) want that link to me made. Again: why? Because of those "some odd things". (Which in the absolute, dear friends, are not important for you, but NOW are important for me and injustice). Do you want some examples? - "Some time ago", as a simple potential buyer, I was sad getting no response from e-on to my questions regarding the forums where I read that Vue Pro crashed (among them: this forum).(Point 1 of my IM to "e-on"; injustice hurts, I open this "point"). - Then I learned that there was no refound possible if it appeared I was not happy with the possible instability (Point 2 of my IM to "e-on"). - Then I got paranoc seing that none of our "technical" exchanges appeared anywhere (Point 3 of my IM to "e-on"). - Then I was very surprised to learn that the trial doesn't use the anti-piracy system the retail version uses (think about it)(Point 4 of my IM to "e-on"). - The guys I wrote to at e-on about other topics wheren't exactly stupid, I think, and were really wanting to help. So I don't understand the sudden personnal insistance of "e-on", for stuff dealed many times before at e-on, sorry :-( (Point "n" of my IM to "e-on). - .... For all this, then, as thomllama writes: "I can also see his being annoyed with Vue/E-on." The only point where I lied in the IM to "e-on" is not knowing who he is when I announced that I had kept no trace of the ThreadIDs. NO. Those, with the corresponding mail exchanges/replies, are burned to CDs. And those cant be deleted. Sorry for all this, dear friends (it appears I still have some here). As agiel wrote and I also wrote elsewhere more than one time -: "I trust they (the crashes with Vue Pro ) will be ironed out over time." As was done with Vue "standard". But please, please! You cant force me to hide those crashes and the details of what happens on MY computer to someone whod want to know if its rock solid. If I'm wrong, instead of just writing this is "loosy talk", just show me (us) where, how and why. Because allways answering that way is certainly even worse press for e-on. I'll instantly beg for your pardon. REALLY. If Vue Pro crashes after some minutes because of the very special anti-piracy system, why not just make Vue launch a splash screen saying so when it happens? It is certainly easily done, and no quiproquo would go on for ever and ever. Thanks again agiel, thomllama, and all here who can understand me. Best Regards to you TJ - still very sad, and still requesting induslgence for this poor english :-((

This thread has gone long enough. Time to move on to other subjects.

Ive asked Agiel to temporarily re-open this thread. Steve will also reply. We would like to resolve issues of a legal user of Vue 4 Professional, but to date TJ has not provided this information to identify himself as a legal user, or even his real name. TJ, if you would like to send me your real name (the one you have attached to our records), we can look up your purchase or registration data, and reopen your original support thread. The problems you've described sound like anti-piracy activation, though it could be something else. Without detailed information we have no basis to try to duplicate and resolve it. We will only do this for a registered user who uses our support system -- period. You've written a great number of negative posts here on Renderosity, and at the same time concealed your identity so that it isnt possible to even begin to try to solve your issues. Its time you stepped out from behind the curtain. If you are concerned about my identity, feel free to contact executive staff at Renderosity/Bondware for confirmation. Best regards, Lynn Fredricks e-on software

I sent an IM to TheJoker yesterday providing my e-mail address where he can send the thread IDs or his serial number. I will let you know if and when I receive this information.

I've been receiving IMs from some of you who are satisfied with the product and shocked by this conversation. Thanks for the kind words, and it's nice to know that some satisfied customers are still sticking around with Renderosity!

Steve Bell.

Never send your Ser# through our IM system. that is breaking E-on software's copyright. This matter shoud be taken to e-mail or phone. e-on and Lynn, Could you please start a new thread and provide the members with yours or tech supports e-mail addy? TheJoker, Please understand that E-On Software will do everything they can to stop the use of Warez software. Some things were said in this thread that triggered a thought. They are trying to help you with your issue. Please contact them through E-mail. For All, In the future, If a member thinks they see a warez user, please contact one of the staff and let us deal with it. do not make a public statement. Thanks Spike