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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem making purchases

jww1960 opened this issue on Jun 03, 2004 · 3 posts
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jww1960 ( ) posted Thu, 03 June 2004 at 2:43 PM · edited Wed, 06 November 2024 at 6:36 PM

Hello, Whenever I try to purchase the contents of my cart I see the message: "We are unable to process your order. Please contact our office at 1-866-220-2949 for further assistance. Thank you. Renderosity Store Staff" Jeff

Debbie M. ( ) posted Thu, 03 June 2004 at 3:09 PM

Hi Jeff, I've reset your credit card on our system. Please try your purchase again. If you continue to have problems, please let me know. Thanks for shopping the MarketPlace. Regards, Debbie M

Debbie M.

jww1960 ( ) posted Thu, 03 June 2004 at 3:22 PM

That fixed it. It works fine now. Thank you, Jeff

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