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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Need Download Activation

paulwillocks opened this issue on Jun 17, 2004 · 4 posts
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paulwillocks ( ) posted Thu, 17 June 2004 at 1:27 PM · edited Wed, 08 January 2025 at 3:22 PM

Hi guys Ive just purchased 'Princess of Sparta V3' by Baron_Vlad_Harkonnen. Would you be able to activate my download button please.? Thanks... paulwillocks

Debbie M. ( ) posted Thu, 17 June 2004 at 1:32 PM

Hi Paul, Thank you for purchasing from Renderosity's MarketPlace. As part of our verification process we ask that you send us the toll free or security number off the back of your credit card along with your Renderosity member name. When we have that information, we'll be happy to activate your purchase. This is for first time purchases only. All future purchases will be available for immediate downloading. Regards, Debbie M. Renderosity MarketPlace Administrator

Debbie M.

paulwillocks ( ) posted Thu, 17 June 2004 at 1:39 PM

Thanks for your quick response Debbie, Ive just emailed what you asked. Can you let me know when my downloads ready please? Thanks paulwillocks

Debbie M. ( ) posted Thu, 17 June 2004 at 2:14 PM

Hi Paul, You should have received a reply to your email telling you that your downloads are available. If you still need assistance, please don't hesitate to contact me. Thanks again for shopping the MarketPlace. Deb

Debbie M.

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