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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 8:04 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
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I've made a purchase and payed with PayPal as always, got the PayPal payment receipt already but the purchase is still marked with Waiting for payment. And I got only the Renderosity Online Catalog Purchase mail and not the other one telling me that the purchase is marked paid. This is the first time something like this happens, usually my download is activated as soon as I have payed. Order #220734
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