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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 04 12:43 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: First time buyer problems

sdmakai73 opened this issue on Aug 02, 2004 · 2 posts
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sdmakai73 ( ) posted Mon, 02 August 2004 at 4:47 AM · edited Wed, 04 December 2024 at 6:14 AM

I am a first time buyer with a debit card here at renderosity and my purchase page wont display download button. Recieved an e-mail stating my purchase was approved and sent the card 3 and name info anyway. waited for a bit and still no download button. As an added measure I checked with my on-line banking and payment was deduted. Do I have to wait longer? or did I do something wrong? Please help

Debbie M. ( ) posted Mon, 02 August 2004 at 8:06 AM

Hi, I've replied to your email. Your downloads are now activated. If you have any problems accessing your purchase, please feel free to contact me so that I can assist. Thanks again for shopping the MarketPlace. Deb

Debbie M.

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