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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 12:03 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: How do I upload to the store?

marblecloud opened this issue on Dec 09, 2004 · 6 posts
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marblecloud ( ) posted Thu, 09 December 2004 at 3:41 AM · edited Sat, 04 January 2025 at 9:36 PM

I'm posting this here because there doesn't seem to be a forum for it. How do you upload a product to the store? I spent 15 minutes going round in circles yesterday, and another 15 minutes doing the same thing today. First I click on "Selling products" from the drop down menu under "Renderosity Info". That takes me to the page "Selling Products - Are you interested in selling your Digital Products through the Renderosity MarketPlace?" At the end of this is the instruction to "Please review the product Guidelines prior to uploading your product" and a link to "Digital Submission Guidelines". I click on that and get to the "Product Submission Guidelines" page. In the "Uploading files" section of this page it says "Please see market.renderosity.com/merchant.ez?Upload=Yes for our upload form." So I click there and get to "MarketPlace Upload Step 1". The "Upload" link at the top just loops me back to the same page. The "Upload Digital" link takes me to "MarketPlace Upload Step 2 (Digital)"... which is more guff telling me about the benefits of being a merchant and tells me "If interested, please review our MarketPlace Guidelines." That link is - ta-dah! - right back where I started, on the "Selling products" page.

Becco_UK ( ) posted Thu, 09 December 2004 at 4:52 AM

There is a Merchants forum but you have to first be a merchant for access. Contact either ClintH or Debbie M by Instant Message for assistance with this problem or copy and paste the above text over to the Product Showcase Forum where ClintH is a moderator.

Shoshanna ( ) posted Thu, 09 December 2004 at 12:53 PM

So Debbie can help you.


Debbie M. ( ) posted Thu, 09 December 2004 at 1:01 PM

Attached Link: http://market.renderosity.com/MarketUpload.ez?UploadDigital=Yes

Thanks Shanna! This is the direct link to uploading a product. It is linked from the Digital Product Guidelines, so I'm not sure why it had you back to square one. Please let me know if you have any problem. Deb

Debbie M.

marblecloud ( ) posted Thu, 09 December 2004 at 7:36 PM

Thanks. I finally realised I have to scroll right down to reach the form. The problem is that, in reading the stuff before the form, there is a link that takes you elsewhere (to Market Guidelines) and I clicked on it which puts me back in the looped links. Halfway down that screen, there's a centred set of contact details that looks like the end of the page due to its layout and the fact it's preceded by "Thank you for working with Renderosity!" Kind of looks like a sign-off. Somehow every time I looked at that page, I was never scrolling down just a bit further to see the form.

Debbie M. ( ) posted Thu, 09 December 2004 at 7:50 PM

You're welcome :) Glad you found it :) Deb

Debbie M.

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