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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 27 2:10 pm)



Subject: Problems with P5 SR4 on a Mac G5 tower


dan whiteside ( ) posted Mon, 13 December 2004 at 11:43 AM · edited Wed, 27 November 2024 at 3:42 PM

Just got my G5 and I've seem to be having two serious problems. The first is that Firefly renders everything as pure black - I've tried a messing with the render options and tried Don/Judy, Vicky 3 and a couple freebies to no avail. I seem to recall this with the PC version but I can't remember the fix (and searching the Poser Forum from a dial-up account is just too slow!). The Poser 4 renderer works just fine. The second and far worse is that every export I've tried (.OBJ, DXF and 3DS) crashes the OSX right after the final dialog box. Anbody else having this problem? Poser 5 SR4 G5 OS10.3.5 ATI graphics 2 gig of RAM TIA; Dan


randym77 ( ) posted Mon, 13 December 2004 at 11:49 AM

If you use the P4 renderer instead, is everything still all black?

I'm on a PC, but I'm having trouble with exporting, too. Poser doesn't crash, but it doesn't export an OBJ, either. It looks like it's doing it, but the file is never actually created. But I don't think it's SR4-related, because someone using PP is having the same problem.


dan whiteside ( ) posted Mon, 13 December 2004 at 12:08 PM

Thanks Randy - Yup, P4 renders just fine. The exporter crashes the P5 before anything gets saved to my HD. I also ment to say that I had no problems running P5 on a G4 1.8 with OS10.2.8.


bdougal ( ) posted Mon, 13 December 2004 at 12:13 PM

Wow, That sounds nasty. I hate to say it, but I'd guess the problem to be a bad graphics card. I have nothing like this with mine: G5 2x2GHz 2.5 Gigs RAM ATI graphics OXS 10.3.5 Poser 5 SR4 If your machine is new, then that is where I'd check first with your local genius. They will hopefully have a less crappy idea, but unless I'm mistaken, a bum card could be responsible for both problems....


kaveman ( ) posted Mon, 13 December 2004 at 2:54 PM

Have you tried repairing your permissions? Poser keeping it's files in the Applications folder is a Unix, No no. Do you have admin privs? As I understand it Poser Rendering has nothing to do with the graphics card.


randym77 ( ) posted Mon, 13 December 2004 at 4:41 PM

A few people have posted with this problem before. Sometimes reinstalling fixes it, or applying the latest SR, if they haven't yet. Mostly, they go away and stop posting, and you don't know if they fixed the problem, or just gave up.

I would try reinstalling. See if it works if you don't apply SR4, then apply SR4 and see what happens.


Penguinisto ( ) posted Tue, 14 December 2004 at 8:45 AM

Firefly works fine here... G5 dual 1.8GHz 1.25GB RAM GeForce Ultra 5200 FX OS 10.3.5 P5 SR4 You could try the following: 1) patch the firmware on yer box. All of it. 2) Check to see if anything else is conflicting. Turn off everything you can (past the Dock, use top or System Monitor to see what's running, and shut off whatever you can safely shut off) then fire up Poser. "Poser keeping it's files in the Applications folder is a Unix, No no." Err, small addition to that: I've found that if you shove the Runtime elsewhere without making a hard link to it, you run into trouble. I wouldn't use "Add Extra Runtime", but instead just put a link to it in the Poser 5 directory (wanna know how to make a link? Pull up a terminal and type "man ln") /P


dan whiteside ( ) posted Tue, 14 December 2004 at 12:22 PM

First off, thanks everyone for your input! I had also sent out an e-mail to CL tech support who in the past haven't been a whole lot of help but the response I got was right on the money and, honestly, the best tech support relply I've ever had for Poser Mac. What I didn't mention above (and should have!) is that I just copied all my apps from my old computer to my new one over Ethernet connection - while all the other apps worked fine, this turns out to be a real problem for Poser. So I reinstalled (ick) but now everything is working fine! I thought I'd post the tech e-mail from Colin Gerbode: "To properly diagnose this, can I get a few more details from you? Specifically, how did you install Poser on the G5- did you run the installer, or copy it over from another system? Have you renamed your hard drive? Does your current user account have full read & write privileges over the Poser 5 folder and all its contents? Here's why I ask. If you drag-copied Poser over, some items may not have transferred properly. The errors you describe lead me to suspect that certain plugins and essential libraries did not get installed properly, or perhaps Poser isn't reading them correctly. In particular, the export crash makes me think that perhaps the proper import/export plugins aren't properly installed in the Runtime folder. Alternatively, all the files could be installed, but if your current user account doesn't have read/write permissions over the Poser 5 folder and all its contents, Poser may not be able to read (or write) all the files it needs in order to operate. Similarly, we've seen problems when users have changed the name of the hard drive Poser is installed on- typically this only becomes an issue the first time you launch Poser, as it tries to write the little file containing its serialization information back to the hard drive named "Macintosh HD", and if it can't, it'll quit unexpectedly. Once the serialization information is written, though, it shouldn't matter what you call your hard drive, but it might make a difference. Make sure that your current account has the appropriate permissions, back up your Runtime folder and try re-installing Poser (it won't wipe out your custom items, if you have a Runtime full of third-party stuff- it'll just overwrite the default documents, but it's always a good idea to keep a backup.)" Thanks guys! Dan


Penguinisto ( ) posted Tue, 14 December 2004 at 2:49 PM

Yeah... I always just re-install the proggies. I didn't much trust the Update/Transfer thingy to grab everything off my saved disk image and simply shove it in. Now the Runtime library OTOH... that one I pretty much copied over and selectively replaced the default one with. /P


kaveman ( ) posted Tue, 14 December 2004 at 3:33 PM

Just a note here: Apples new set-up assistant works fine with Poser 5. It is not the same as a "drag copy". I just upgraded to a iMac G5 and with much trepidation used this new option and it work like a treat. The only application it had a problem with was an old version of Corel PhotoPaint and it reported that problem at the end of the process. I suspect it was the scanner drivers that where pointing to PhotoShop files. The other app that "broke" was Stones Create and that just wanted me to re-enter the serial number, no biggie at all. Sadly the good old days of dragging Mac apps around are long gone, but the set-up assistant makes up-grading to a new Mac quick and painless. I believe there is also a third party app that does the same job when going from Windows to Mac, so come on in the waters fine;-)


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