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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: New purchases reset

amberlover13 opened this issue on Feb 14, 2005 · 4 posts
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amberlover13 ( ) posted Mon, 14 February 2005 at 4:47 PM · edited Thu, 19 September 2024 at 3:21 PM

Hi, my entire system crashed last week, and I am trying to rebuild. In my purchace section most have download options, but some don't. Is it possible to get those reset so I can reload them? Thanks for your help. Virginia

DebbieG ( ) posted Mon, 14 February 2005 at 4:51 PM

Hi Virginia! Sorry about the computer. I know how that can be. Your downloads have been reset. Good Luck! Debbie G. :)

amberlover13 ( ) posted Mon, 14 February 2005 at 5:30 PM

Everything worked fine. Thanks Debbie. Virginia

DebbieG ( ) posted Tue, 15 February 2005 at 10:25 AM

Glad everything worked out! Have a GREAT day! Debbie G. :)

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