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Subject: Anyone else still having P6 Pre-order Problems

mathman opened this issue on Feb 18, 2005 ยท 10 posts
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mathman ( ) posted Fri, 18 February 2005 at 4:54 PM ยท edited Mon, 23 December 2024 at 9:05 AM

.... because I am, I was wondering if I was the only one.

Hawke ( ) posted Fri, 18 February 2005 at 5:04 PM

I managed to get mine ok this morning (UK time) I did just get a reply to my original tech support email to them though saying they didn't expect all the problems to be resolved until tomorrow sometime and they would be posting an announcement on the website about it...

ShawnDriscoll ( ) posted Fri, 18 February 2005 at 5:51 PM

I heard their server was brought to its knees with everyone entering serial numbers at the same time on it. The same thing happened when P5 was released and you needed to activate it online. After a few days, things settled.

www.youtube.com/user/ShawnDriscollCG

Tiny ( ) posted Fri, 18 February 2005 at 6:05 PM

I tried just now and it refused me. :o( But I'll try again later.


mathman ( ) posted Fri, 18 February 2005 at 6:24 PM

I don't think my problem has anything to do with the server being busy. In my case, it sounds more like an error in their programming logic - I'm getting a message like the following : "We're Sorry. The shipping location you selected in the shopping basket does not match the shipping address you entered in your order. Please return to the shopping basket and select your location and appropriate shipping method to continue with your order. " regards, Andrew

SndCastie ( ) posted Fri, 18 February 2005 at 7:01 PM

I get my payment method is invalid even though my credit card is good. SndCastie


Sandy
An imagination can create wonderful things

SndCastie's Little Haven

Lyne ( ) posted Fri, 18 February 2005 at 9:57 PM

Guess I was lucky... went in, CAREFULLY read the notice about the web site pre ordering part, entered my serial number oooo so carefully... and it went through! :) Maybe I got in when there was a quiet time on the server.. ?!

Life Requires Assembly and we all know how THAT goes!

narsil ( ) posted Sat, 19 February 2005 at 7:24 AM

No Problem this time Even cut and pasted the serial number into the box... All went OK this morning (GMT) had an email saying they were knocking off 15% of the upgrade price. Not bad narsil

Tiny ( ) posted Sat, 19 February 2005 at 8:35 AM

Worked for me too now!


mathman ( ) posted Sat, 19 February 2005 at 8:41 AM

Yep it is working for me too now. Woohoo....

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