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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Archived Purchase Needed

realistek opened this issue on Jan 09, 2001 · 4 posts
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realistek ( ) posted Tue, 09 January 2001 at 5:14 PM · edited Thu, 14 November 2024 at 7:44 PM

I ordered and downloaded the Rayme texture for Vickie by ByteMeOk about 2 months ago. Just recently I had a sever computer crash and lost the file. I was wondering if it was possible to make it available for download again? I have even tried to actually purchase the file again, but the system wont let me put an already purchased item into my basket. Please help, Johnathan (Realistek)

tammymc ( ) posted Wed, 10 January 2001 at 11:05 AM
Site Admin

Yes, we confirmed you did buy. I have sent you the product via email. Thanks tammy

realistek ( ) posted Wed, 10 January 2001 at 11:19 AM

Tammy C. I received your e-mail and downloaded the file again. I just wanted to say thank you very much for your help and for your quick response. Johnathan

tammymc ( ) posted Wed, 10 January 2001 at 3:14 PM
Site Admin

Anytime. tammy

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