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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 8:23 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Readme file


Corranvh ( ) posted Sun, 27 February 2005 at 12:14 AM ยท edited Mon, 27 January 2025 at 1:27 AM

I am trying to fill out this upload form for the store, and everytime I click "Continue to Next Step" it tells me that I must upload a readme file in a txt format. I am doing this, it is in ANSI format, I have tried varying this several times, different names, different encoding and the like, I don't know what to do


Debbie M. ( ) posted Mon, 28 February 2005 at 6:52 AM

Are you still having problems? Deb

Debbie M.


Corranvh ( ) posted Mon, 28 February 2005 at 7:30 AM

I ended up using a different web browser. I use Opera, which rarely gives me problems, so when this happened I didn't think about it. After a bit I realized it was probably a browser language problem. I used IE 6.0 and it worked.


Debbie M. ( ) posted Mon, 28 February 2005 at 7:31 AM

Ok great :) That was going to be my next question if you were still having problems :) Glad you got it sorted out. Deb

Debbie M.


Corranvh ( ) posted Mon, 28 February 2005 at 7:44 AM

I do have another question though, how do I view my pending products?


Debbie M. ( ) posted Mon, 28 February 2005 at 7:45 AM

Go to your accounting page, and there is a small menu on the left side of the page. You will see a pending link. Deb

Debbie M.


Corranvh ( ) posted Mon, 28 February 2005 at 11:02 AM

You do not have access to Merchant Administration. You are not considered a valid Merchant until you have uploaded a product and it has been approved by the admins. I am uploading my first product this is the message I get when I go to the accounting page


Debbie M. ( ) posted Mon, 28 February 2005 at 11:07 AM

You won't have access until you become a merchant, and that will be after your first product is released into the MarketPlace. Deb

Debbie M.


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