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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Please activate my purchases

sapat opened this issue on Apr 10, 2005 · 4 posts
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sapat ( ) posted Sun, 10 April 2005 at 4:04 PM · edited Sat, 23 November 2024 at 8:46 PM

I sent an email to the store@renderosity.com because I bought 2 items earlier today, got my email with the link to go download, but the download boxes are empty and there's no "My Purchases" link in the Member Options drop down.

I gave you my security code during the ordering process so I hate to send it in unsecure mail.

My order #308022

Thanks,

sapat

Message edited on: 04/10/2005 16:05

Debbie M. ( ) posted Sun, 10 April 2005 at 4:16 PM

Hi, I just replied to your email. Deb

Debbie M.

sapat ( ) posted Tue, 12 April 2005 at 12:14 PM

Got it over the weekend, thanks for your prompt and kind help.

Debbie M. ( ) posted Tue, 12 April 2005 at 12:24 PM

You're very welcome :) Deb

Debbie M.

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