Mac G4 Ram: 1.25 GB MHZ: Dual 867 Sorry to be so negative, but my Vue 5 crashes all the time. I am trying to load 2 images for an Aplpha Map. I ended up creating each image at 1.5 mb and when I load the Alpha Map Vue says Fatal Error! and crashes. I will never buy another Vue prioduct again if this is the kind of crap they put out! I think E-on has ripped me off when they sold me Vue 5. It does a poor job of rendering and always crashes. Annoyed!

Message edited on: 04/20/2005 18:51

Please look at your system. I run Vue 5 Infinate, Poser 6, CD4, and Carrara both individually and together, the only issue I have is with P6 and LARGE renders.

Ensure your video drivers and the absolute latest. Fixed several issues for me.

opps sorry just noticed your on a MAC. By chance do you have Quark loaded? I have a G4 at the office and once we loaded quark everything went to #$&(*@#.

Run all the above on a pc.. Just finished render in Vue that was full screen (1600x1200. took some time but during this I downloaded from the web, did email, remotely managed on of my servers in another state, remotly restarted a workstation in my state, researched installation of a Firewall and printed the 695 page manual in color.

Dell makes on heck of a product....

just me view

Message edited on: 04/20/2005 19:10

Well... that's a pretty harsh way to try and get some help. Like any other piece of software, it can have an unexpected behaviour on a particular configuration. Have you looked getting the latest update to your Vue 5 ? Have you tried checking if another software is running in parallel that may affect it ? Are you using a two monitors configuration ? Did you check if your video board is supported ? Did you check the format of your alpha maps ? Have you tried reporting that problem to e-on's support forum ? what did they say ? Vue 5 seems to be working fine for other people on this forum with Macs. Maybe one of them will have some experience to share that can be helpful to you ?

UmmKaay...lemme guess, he'll never be back. I've had V5i for two weeks, have been experimenting and have had perhaps 4 crashes, two of them were induced on purpose. To the OP: Rather than throw a s%#t fit, why not ask for help? Have you posted this problem to the forums at e-on? Have you submitted this as a technical question to the techs at e-on? Have you done your part on visiting the many other web sites devoted to Vue to seek technical expertise? Have you installed patches? Why must others do your thinking for you? Getting all pissed off here and bashing Vue will not solve your problem. Ranting and raving will bring no solution. Try a few deep breaths, unclench your fists, note what you are doing to cause the crash, and present it in a more professional manner to not only here, but to other Vue forums, and certainly to e-on's support staff. If I have anything good to say about e-on, I have to say their response to technical inquiries and customer support is perhaps the best you'll find anywhere in the industry. V5 is a new product. Help bring it to perfection. Show me one piece of new software that does not have bugs. Show me. I have no idea who you are, and as far as I know, you have no idea as to what the hell you are doing. Sign me, Not impressed with your immature rants.

"UmmKaay...lemme guess, he'll never be back."

Well TerraDreamer, let me prove you wrong and let me try to be more professional.

Vue 5 crashes for no apparent reason.
Checked my video card. GeForce4 MX:
Upgraded to Vue version. 5.05
Alpha maps were 1.5 mb .tif files when Vue crashed

Any suggestions appreciated!

Well, as others i am on Mac too and use Vue 5 or Infinite without problems (beside the normal ones that we all have with all sorts of software - i think Agiel stated it very well already). As you can see, a lot post images as the result of intense work wth the software. So there are systems that don't crash all the time when they see Vue. See that as fact. The next step is to find out what the difference is between your system and mine for example. I guess that you run another application beside Vue that causes the problem - uncompatabilities. I for example have a lot more problems when i use programs beside Vue that run under classic mode - especially when they need a lot of graphical display as well. Quark XPress for example, some games are other examples. Get me right, this is only an example what could be the reason. Does not mean it must be. Another thing i have here is the lousy Wacom tablet driver. Most 3D applications (Poser, Cinema etc) does have problems with that. Too much data are sent so the programs have overflow issues. The result is that i use a normal mouse when i work in these programs. As i do it in Vue therefore.

I'd check your images. They could be borked. Like thumbnails stored inside for instance. Something unexpected. Try a tiff off the disk.

Are your TIFs saved in what Photoshop calls "Mac format"? That may be the reason. Try resaving them in the so called "Windows" format. Your Mac will read them just the same - it is only a matter of data organization. I would bet this is the reason. Orio

Could also email the TIF(s) in question to someone else to see if it happens to them.

LMcLean - have ya thought of swithing platforms..

ceba - I am running it on the Mac just fine. Why would you want to switch to Windows and get even more potential problems. I love when people say things like this. Oh yeah just go buy a new computer and replace all your software with PC versions, like it won't cost anything. I don't think it is necessarily a computer issue. But as others have suggested it could be the image, it could be a corrupted install of Vue or the System Software. There is no mention of what version of the OS is being used. But I would recommend updating to the latest version, deleting the prefs for Vue and reinstalling, then do an update. Sometimes things go wrong with updates and a clean install then the latest patch applied often fixes some issues. There is the possibility that it is a bug in Vue too. If it can be reproduced over and over again, and on multiple systems, even if it is with the same file, it could be a bug. Regards, Paul

PAGZone. Was a bit tonuge in cheek, a joke. ahhh get it.. See my first post - second msg in this thread. You'll see I run both - more on the PC side. Mac for Video production. Just Seems its easier for folks to rant rather then investigate. Never expected anyone to jump platforms, BUT before someone deems a product junk - They should .... well look within... the box.