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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 8:23 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No Download Link

AEL opened this issue on Aug 24, 2005 · 2 posts
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AEL ( ) posted Wed, 24 August 2005 at 7:38 AM · edited Tue, 23 July 2024 at 8:25 PM

I just made a purchase and the "download" link is unavailable. Thanks, Adam Larsen

DebbieG ( ) posted Wed, 24 August 2005 at 9:07 AM

Since this is your first credit card purchase you should have received an ebot RENDEROSITY FIRST TIME BUYER asking you to email store@renderosity.com with either the 3-digit security code or toll free phone number from the back of your credit card along with your username. As soon as this information is verified, we will activate your download. This is for first time purchases only; all future purchases will be available for immediate download. Thank you! Debbie G. Renderosity Admin

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