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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 26 2:06 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Too many attempts??

VRG opened this issue on Oct 12, 2005 · 4 posts
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VRG ( ) posted Wed, 12 October 2005 at 8:51 AM · edited Wed, 31 July 2024 at 4:36 PM

Hi! I have been having a trying afternoon to download my purchase (keeps failing) and now it says I have exceeded my attempts. Please reset. Thanks, VRG.

DebbieG ( ) posted Wed, 12 October 2005 at 9:20 AM

Your downloads are reset! If you have any more trouble, please let us know. Thank you for your patronage at the Renderosity MarketPlace! Debbie G. Renderosity Admin

VRG ( ) posted Thu, 13 October 2005 at 6:52 AM

Hi Debbie. Thanks you for the reset- but it still hasn't worked. Please reset me again. I am going to try using Explorer. Maybe it was a combination of bandwidth and browser. Thanks, VRG.

DebbieG ( ) posted Thu, 13 October 2005 at 10:00 AM

I see that your downloads were reset. Are you still having trouble? Debbie G.

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