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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 20 1:20 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Is the market place down?

Torulf opened this issue on Dec 05, 2005 · 12 posts
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Torulf ( ) posted Mon, 05 December 2005 at 3:01 PM · edited Fri, 20 December 2024 at 4:22 PM

Is the market place down? Or it is my computer/Internet Explorer? It can not find the server then I scheck-oute.

TG

wheatpenny ( ) posted Mon, 05 December 2005 at 3:30 PM
Site Admin

I'm able to get to it, using IE6



Jeff

Renderosity Senior Moderator

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Torulf ( ) posted Mon, 05 December 2005 at 3:51 PM

Greate, thanks! Wat is IE6?

TG

wheatpenny ( ) posted Mon, 05 December 2005 at 4:13 PM
Site Admin

IE6 is Internet Explorer 6



Jeff

Renderosity Senior Moderator

Hablo español

Ich spreche Deutsch

Je parle français

Mi parolas Esperanton. Ĉu vi?




Torulf ( ) posted Mon, 05 December 2005 at 4:19 PM

I have IE6. still not working.

TG

Torulf ( ) posted Mon, 05 December 2005 at 4:27 PM

As soon as I click checkout, or quick buy, IE says it cannot find the page. Can it be some setting I have to change?

TG

KarenJ ( ) posted Mon, 05 December 2005 at 4:49 PM

Moving this post to the Marketplace Support forum, hopefully store staff can assist you :-) Karen Poser Mod

"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire

Debbie M. ( ) posted Mon, 05 December 2005 at 4:51 PM

I don't think it's the site, because we're processing sales at a steady, normal pace. Try rebooting your computer and see if that helps, and also make sure you're logged into the site when you attempt to checkout. Deb

Debbie M.

Torulf ( ) posted Mon, 05 December 2005 at 4:59 PM

I have reboted several times and I have loged in. Noting helps.

TG

Debbie M. ( ) posted Mon, 05 December 2005 at 5:09 PM

We're not having any problems. Have you checked your settings?? Sounds like your firewall setting may be set a bit too aggressivesly, and/or your browser settings. Nothing on our end has changed, so unfortunately I'm not able to assist when I cannot duplicate the problem. Deb

Debbie M.

Torulf ( ) posted Mon, 05 December 2005 at 5:33 PM

I have downloded Opera and instal it. It was no problem to buy att the market place. I suspect the error is microsoft. Thanks.

TG

Debbie M. ( ) posted Mon, 05 December 2005 at 9:00 PM

Well I'm glad that you were able to find some sort of resolution. Thank you for shopping at the MarketPlace. Deb

Debbie M.

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