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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Just wanted to say that I had the same problem and because I couldn't find the correct email, sent the payment to sales@renderosity.com, instead. I could cancel the payment and sent it to the right adresse, but maybe it would be possible to add that info and email adress to the FAQ? Or maybe I'm just blind and didn't see it?
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Hello, I put an order through, and I got a "too many SQL connections" message when I should have got the payment link to Paypal. Rendo appears to have registered the order, I got an email saying the order was placed, but got no idea of how to pay it now, short of manually sending the payment through to Paypal and hope you can untangle it at Rendo when you receive it. But obviously no instant payment accounted to the order. Any ideas what to do? Thanks. Order is #397845 Thank you!
My store