Forum Coordinators: Kalypso
Carrara F.A.Q (Last Updated: 2024 Sep 07 1:44 am)
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I've contacted Element5, but got only a useless automated response. That was probably due to my contacting them over the weekend when nobody is there. I've contacted them again, choosing 'other' instead of a specific problem, so perhaps they'll read it. I guess I'll go ahead and contact Eovia too, since the upgrade offer instructed that we email the completed upgrade order form to an Eovia email address.
Finally I sent a mail to the Eovia support with an alternate e-mail address and I had my download link in a few hours, sent by them manually. They say that the original automatic mailing failed for aol and hotmail addresses, so send them a mail with another address. It worked for me, I'm just downloading the stuff :)
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Well, I've checked everyplace I can think of and still no email. I think I ordered my upgrade within a day or 2 of the announcement. So I'm either really concerned or really PO not sure which. I see a couple of more have mentioned contact eovia about thier upgrades. Can some one tell me who they contacted, Eovia or Element 5. I'd really jsut like to know if I missed the email by some fluke and the D/l will run out while I sit here. mike