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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: I tried to make a purchase

janreinar opened this issue on Dec 26, 2005 · 4 posts
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janreinar ( ) posted Mon, 26 December 2005 at 6:13 PM · edited Thu, 26 December 2024 at 10:14 AM

I tried to make a purchase and received this message "We are unable to process your order. Please contact our office at 1-866-220-2949 between the hours of 9:00am - 5:00pm CST Monday - Friday for further assistance. If you need assistance outside of regular business hours please send an email including your username to store@renderosity.com. Thank you. Renderosity Store Staff"

Debbie M. ( ) posted Mon, 26 December 2005 at 6:54 PM

Hi, I've reset your account so you can try your purchase again. Please let me know if you continue to have problems. Thank you for shopping at the Renderosity MarketPlace. Deb

Debbie M.

janreinar ( ) posted Tue, 27 December 2005 at 6:16 AM

Works now! Thanks! :)

Debbie M. ( ) posted Tue, 27 December 2005 at 9:32 AM

You're very welcome :) Thank you once again for shopping at the Renderosity MarketPlace. Deb

Debbie M.

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