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Vue F.A.Q (Last Updated: 2025 Jan 30 6:52 am)





 


Subject: Vue 5 shuts down computer on render

purdon opened this issue on Jan 01, 2006 · 8 posts
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purdon ( ) posted Sun, 01 January 2006 at 8:41 PM · edited Sun, 02 February 2025 at 1:09 AM

Hi, Sometimes Vue 5 Pro shuts down my computer when rendering an image. I've seen this occassionally, but for my current project it is happening very frequently. It seems to be related to image size and complexity (presence of reflecting objects). Even happens in "safe mode". Anyone else have this problem? Thanks, Jim

mac8 ( ) posted Mon, 02 January 2006 at 1:49 AM

just a thought, it happened to me once. Check your CPU fan and see if it's plug with dust, mine was and it over heated CPU and shut down :-)

Vertecles ( ) posted Mon, 02 January 2006 at 4:00 AM · edited Mon, 02 January 2006 at 4:01 AM

Sounds like it's your video card drivers. By default windows is "set" to restart when it crashes.
Go to "My Computer/properties/advanced/startup and recovery/settings/" and UNtick "automatically restart". This way, when windows crashes the cause of the crash will be displayed in a BSOD(blue screen of death).
This should help you to narrow down the cause.
I'll be that it's a driver issue though.

NOTE: The latest drivers for you video card aren't always the best ones to use. make sure the drivers are MULTITHREADED.

Message edited on: 01/02/2006 04:01

It's a shame stupidity isn't painful.

lanaloe77 ( ) posted Mon, 02 January 2006 at 12:59 PM

Things like that are usually memory related. Are you mixing memory types or brands? Try relaxing your timings for the ram modules. Or take out the ram and test each chip individually to find the culprit for the reboots.

Vertecles ( ) posted Mon, 02 January 2006 at 4:38 PM

Ooh yes....good points lanaloe77. This could very well be RAM related. Purdon, try lanaloe77s suggestions 1st.

It's a shame stupidity isn't painful.

purdon ( ) posted Tue, 03 January 2006 at 6:44 AM

I am not mixing memory typs or brands. The machine has the same memory it was installed with. The problem still happens when I unclick "automatically restart". Anyway, it's not that it restarts, it just shuts down (twice it went into hibernation mode instead), but mostly it just shuts down. Running the OS in "Safe Mode" lets it do larger images, but the problem still happens. Running the application in "Safe mode" doesn't help. The only things I've added are utilities to try to figure out what is going on. I guess the stupid automatic update thing for the OS may have added something. Any more suggestions? I wish Vue had a debug mode one could turn on that would do some logging.

lanaloe77 ( ) posted Tue, 03 January 2006 at 5:35 PM

Sorry that didn't help. I recently had a machine that had that problem and the solution was not to mix ram. Is vue the only program that causes reboots? Do games play well on the computer? Have you turned off all power schemes and screen savers?

purdon ( ) posted Wed, 04 January 2006 at 10:18 PM

It was the fan! I propped up the laptop so there was better air flow and the larger renders work! I guess I'll have to figure our how to clean it out...

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