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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 14 7:40 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Downloads Reset Request

EdStevens7 opened this issue on Jan 12, 2006 · 5 posts
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EdStevens7 ( ) posted Thu, 12 January 2006 at 3:44 PM · edited Thu, 06 February 2025 at 9:27 PM

I was just wondering if it would be possible to have my downloads reset.
Thanks.

sherrys ( ) posted Thu, 12 January 2006 at 3:55 PM

Hey Ed Your downloads have been reset. Let us know if we can help you in any other way. Thanks for shopping at Renderosity Marketplace! Renderosity Admin Sherry Smith www.renderosity.com

EdStevens7 ( ) posted Thu, 12 January 2006 at 5:05 PM

Thanks for the quick reply. I still don't have a download link for my past purchase. Should this have appeared right away or does it take a while?

Thanks.

StaceyG ( ) posted Thu, 12 January 2006 at 5:54 PM

Hi, You should have the download link now. Not sure what happened but looks like they didn't get reset correctly the first time:) Thanks Stacey

EdStevens7 ( ) posted Thu, 12 January 2006 at 6:22 PM

It worked this time! Thanks for the quick reply to my request! EdStevens7

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