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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

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Subject: Problems Downloading

rjghise opened this issue on Jan 20, 2006 · 11 posts
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rjghise ( ) posted Fri, 20 January 2006 at 1:40 AM · edited Mon, 25 November 2024 at 9:32 PM

I can't download my Panacea Pookling upgrade - order no. 111001297. It keeps saying the file doesn't exist and now I've exceeded my download limit. I want my Pookie!! :::pout::: :)

Unicornst ( ) posted Fri, 20 January 2006 at 2:38 AM

rjghise? I discovered something earlier that might help. You get two confirmation ebots from here about your purchase. If you use the link in the short ebot they send, you can get the download very easily. I found that out by going directly to the download page after buying something and it not working. I went to my mail and used that link and presto.. download went very smooth. Hope that helps you too. Janet

rjghise ( ) posted Fri, 20 January 2006 at 2:53 AM

Janet - I tried but because I've exceeded my download limit if it was going to work it didn't - IYSWIM! Thanks anyway :)

Unicornst ( ) posted Fri, 20 January 2006 at 3:11 AM

Oh...I'm really sorry. I think I'll be doing it that way from now on to avoid it happening in the near future. At least until they can get that particular bug worked out as well. Hang tight. I'm sure they'll reset it as soon as possible. Janet

Debbie M. ( ) posted Fri, 20 January 2006 at 6:16 AM

Your download has been reset rjghise. I apologize for the inconvenience. Deb

Debbie M.

rjghise ( ) posted Fri, 20 January 2006 at 6:44 AM · edited Fri, 20 January 2006 at 6:45 AM

Thanks Debbie :)

Message edited on: 01/20/2006 06:45

Debbie M. ( ) posted Fri, 20 January 2006 at 7:43 AM

You're welcome :) Deb

Debbie M.

pgarcia001 ( ) posted Fri, 20 January 2006 at 1:37 PM

I have been unable to download Cyber-Seat, order 361401. Internet Explorer cancelled my previous download attempts immediately, and now I have exceeded my limit. If you could reset this, I would be grateful.

ClintH ( ) posted Fri, 20 January 2006 at 1:57 PM

Hi pgarcia001, Your download has been reset. Let me know if you continue to have problems. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

pgarcia001 ( ) posted Fri, 20 January 2006 at 2:15 PM

It works, thanks a lot!

Thorne ( ) posted Sun, 22 January 2006 at 3:50 PM

Sorry about the trouble Rose- if you have this problem in the future with one of my products please contact me and I will set you a download right away. Thorne

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