Fri, Feb 14, 1:49 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 14 7:40 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Only logged in as a Visitor when I made a purchase


jadiana ( ) posted Sun, 22 January 2006 at 6:43 PM · edited Fri, 14 February 2025 at 1:29 PM

I just made a purchase, Order Number 111002094, but, wasn't logged in. I paid for it with Paypal and have received a confirmation email. I just don't know how, now, to download it since the transaction doesn't show up when I'm logged in.


Debbie M. ( ) posted Sun, 22 January 2006 at 6:52 PM

I'm sorry about the inconvenience. I have a note into the programmers to get this corrected. Thank you for your patience. Deb

Debbie M.


Debbie M. ( ) posted Sun, 22 January 2006 at 9:09 PM

Hi jadiana, Your downloads are all set. Please let me know if you have any problems accessing your purchase. Thank you for shopping at the MarketPlace. Deb

Debbie M.


jadiana ( ) posted Mon, 23 January 2006 at 7:39 AM

Thank you very much! I appreciate the promptness.


Debbie M. ( ) posted Mon, 23 January 2006 at 7:49 AM

You're very welcome :) Deb

Debbie M.


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