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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Uploading product


aszegedi ( ) posted Tue, 07 February 2006 at 2:22 PM · edited Fri, 15 November 2024 at 3:39 AM

How do I upload my zip file? When I try to upload my product, the form only have space for the readme, the tumbnail, the main image and the optional additional tumbnail or image. When I try to add my zip file to the main image, I get an error message that my main image is larger than 800x800. Where and how do I upload the ZIP file? Thank you, Andrea


ClintH ( ) posted Tue, 07 February 2006 at 2:26 PM

Hi Andrea, Once you upload all the promo information and images you will be promoted to upload your ZIP on a second screen that comes up. If you have anymore questions please let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



aszegedi ( ) posted Tue, 07 February 2006 at 2:40 PM

I've done that last week, but I got an email today that the zip file wasn't uploaded. I just figured that maybe I did something wrong. I've tried it again today and hope that the zip file will be there this time. Thanks for your respond. Andrea


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