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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

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Subject: Rather bizarre purchase experience today!

Seren opened this issue on Feb 08, 2006 · 2 posts
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Seren ( ) posted Wed, 08 February 2006 at 10:10 AM · edited Sun, 06 October 2024 at 11:16 AM

Order #111008811
I clicked the buttons on my Shopping Cart to checkout
forgot the names now!
Checkout ?
then Payment Info on next page.
I added a coupon for a discount then kept being taken back to the beginning shopping cart when I clicked the buttons again I would go in a circle. I also had to fill in my card details each time - big hassle

Just as I got desperate and was going to come here, the circle stopped and it gave me the page to fill in my credit card stuff.
All was OK then.
However as I seemed to have completed my purchase I got another page saying I'd made a $0 purchase Order# 111008812
Which now appears on my account.

Everything downloaded OK so no problems but I thought I should let you know.

I have to comment that the new system does seem more confusing and doesn't work so well as the old.
Never had a moment's confusion or problem with that one. All the best Seren

Corum_Anime ( ) posted Wed, 08 February 2006 at 10:50 AM · edited Wed, 08 February 2006 at 10:50 AM

I think when you add a coupon or apply in store credit, it renews that page with the new numbers on (less to pay at the bottom). If the coupon/credit completely covers it, you'll get a bill for $0 to pay, but you have to go through that part anyway.
I was a little confused the first time but it seems ok now.
Hope this helps.
Corum.

Message edited on: 02/08/2006 10:50

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