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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 07 1:50 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Time required to fill an order?

Alan-ASD opened this issue on Feb 13, 2006 · 4 posts
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Alan-ASD ( ) posted Mon, 13 February 2006 at 6:51 PM · edited Fri, 08 November 2024 at 9:36 AM

I'm curious as to how long it takes to fill an order that was paid for immediately via credit card or paypal? Is it correct that such an order is usually filled within the first 24 hours after placing the order? In the meantime I try and patiently wait for an order I placed yesterday to be filled. lol. By-the-way, yes I'm a first time Renderosity Store customer. Thanks. ~Alan

ClintH ( ) posted Mon, 13 February 2006 at 6:55 PM

Hi Alan, Have you sent the requested first time buyer information to store@renderosity.com? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Alan-ASD ( ) posted Mon, 13 February 2006 at 7:33 PM · edited Mon, 13 February 2006 at 7:43 PM

Oh, that's the problem. I missed a part of the purchase process in my overworked haste. (Insert sound of me smacking my head here.)

Thank you. I went ahead and e-mailed in the First Time Buyer Verification.

Message edited on: 02/13/2006 19:43

StaceyG ( ) posted Mon, 13 February 2006 at 8:28 PM

Hi Alan, I responded to you're email and the downloads have now been activated:) Thanks Stacey Renderosity Store

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