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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Check Out Screen Problem


DigiArts ( ) posted Wed, 22 February 2006 at 12:56 PM · edited Fri, 09 August 2024 at 3:16 PM

Thank you for making the gallery plus option available again! The "payment info" button doesn't seem to work, or the link is broken. ? Thanks again, Linda


ClintH ( ) posted Wed, 22 February 2006 at 1:03 PM

Hi Linda, I tested it and it worked fine for me. What browser are you using and are you logged into the MarketPlace? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



DigiArts ( ) posted Wed, 22 February 2006 at 1:13 PM

Hi, Clint and thanks..I'll try again. IE6, and I am logged in. I filled out the preliminary info, but when I tried to go to the 'payment info' page, the button eventually (3 or 4 minutes) took me to an error page. Linda


DigiArts ( ) posted Wed, 22 February 2006 at 1:17 PM

Worked this time! Thanks again! Linda


ClintH ( ) posted Wed, 22 February 2006 at 1:37 PM

Hi Linda, Cool - Yes, I saw the order come through. :) Thanks for the follow-up! Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



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