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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

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Subject: Order # 111023418 and Order # 111023417

ania opened this issue on Mar 13, 2006 ยท 8 posts
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ania ( ) posted Mon, 13 March 2006 at 2:28 PM ยท edited Thu, 15 August 2024 at 8:26 AM

Hi, I have made the order 111005253 with everything right in it except my credit card type (visa and not american express) I wanted to change this but i only succeded in making a 2nd order (n111023418) of 0$. Can you delete the n 111023418, please? and make sure that I was charged only once? thank you very much Anne-Elisabeth

Debbie M. ( ) posted Mon, 13 March 2006 at 3:59 PM

Hi Anne-Elisabeth, I've removed the $0.00 order, and confirmed that you were only charged once. Thank you for your continued patronage at the Renderosity MarketPlace. Deb

Debbie M.

ania ( ) posted Tue, 14 March 2006 at 2:30 AM

Thank you very much :) Anne-Elisabeth

Debbie M. ( ) posted Tue, 14 March 2006 at 9:29 AM

You're quite welcome Anne-Elisabeth. Deb

Debbie M.

ania ( ) posted Sun, 19 March 2006 at 3:21 AM

Hello, I see that the order 111023417 is still with my credit card name is still AMERICAN EXPRESS. I hope it won't prevent the paiement. because it is a visa card. (this error was the reason why I clicked twice, to correct it) thank you Anne-Elisabeth

Debbie M. ( ) posted Sun, 19 March 2006 at 10:14 AM

Hi Anne-Elisabeth, That's ok, because or credit card processing company processed it as a Visa card. Thanks again! Deb

Debbie M.

ania ( ) posted Sun, 19 March 2006 at 11:11 AM

Thank you again. I was so frightened to see the order not paid and to be seen as a non to-be-trusted person :) Anne-Elisabeth

Debbie M. ( ) posted Sun, 19 March 2006 at 9:40 PM

You're very welcome again Anne-Elisabeth :) Have a nice evening! Deb

Debbie M.

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