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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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Subject: Double Charged

angelluciano opened this issue on Apr 09, 2006 · 2 posts
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angelluciano ( ) posted Sun, 09 April 2006 at 11:13 AM · edited Thu, 19 September 2024 at 12:16 PM

I just placed an order and accidentally typed in the expiration year where it wanted the CVV code. It told me that the code didn't match the bank records and to click back & try again so I did. The 2nd time it went through, but I just checked my card and there's 2 charges pending for the same checkout. Yet I only have 1 order # because the first time it told me that it didn't go through and to click back. Please fix this, I'm trying to use the card for something else right now and that extra pending charge is holding me up. My order # is 111034818.

ClintH ( ) posted Sun, 09 April 2006 at 6:51 PM

The pending charge will drop off after x amount of time - usually 3-5 days. We will not settle the charges on one of them. You can call your bank to see if how long they take to drop pending charges.

Clint Hawkins
MarketPlace Manager/Copyright Agent


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