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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: How to Contact Store about missing files?

grnbriar opened this issue on Apr 07, 2001 · 6 posts
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grnbriar ( ) posted Sat, 07 April 2001 at 12:40 AM · edited Fri, 10 January 2025 at 2:54 AM

Who do I contact about purchases missing files? I tried email to Sales@rederosity, but there was no answer. I can't install Aquamarine since all the textures are missing from the zip file. Can someone direct me to the correct email?

ClintH ( ) posted Sat, 07 April 2001 at 9:53 AM

Try Store@renderosity.com. That should work. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Styxx ( ) posted Sat, 07 April 2001 at 10:59 AM

there's no capital on the store though, right?

ClintH ( ) posted Sat, 07 April 2001 at 11:57 AM

It doesnt matter. or - It shouldnt. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

grnbriar ( ) posted Sat, 07 April 2001 at 12:32 PM

I checked - store@renderosity.com is where I sent it - I just sent it again. Thanks!

JeniferC ( ) posted Thu, 12 April 2001 at 10:05 AM

I emailed it on then we received the request. Please let me know if you didn't receive it. Thanks, Jenifer

 

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